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EJHost Review 2024 – Not Bad, but We’ve Seen Better

Mark Holden Mark Holden Web Hosting Expert

EJHost is a long-standing U.S. hosting company. Its plans are apparently fully managed, but my experience with support was not ideal.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

EJHost in a U.S. based business founded in 2003. Apparently, it’s Delaware’s leading website development company, but I can’t validate that. Nevertheless, it provides a selection of hosting services, from its American English website.

Features and Ease of Use

EJHost sells three shared hosting plans, which come with the following core features as standard:

  • 99.9 % uptime guarantee
  • Regular automatic backups
  • Domain registration available
  • Up to three add-on domains
  • Up to 50GB disk space
  • Up to 500GB monthly transfer

The plans all run on Linux operating systems with cPanel access for customers. All of the usual features like MySQL, FTP accounts, and PHP are supported, along with regular backups to keep your data safe.

For experts, there’s support for advanced scripting language Ruby on Rails, as well as out of favor JSP and Perl, certainly, a value-add for developers.

EJHost-mine

For new website owners, there’s a one-click installer for a premium 330 popular programs. Plus, the hosting is fully managed, so all of the configuration and security tasks should be handled by EJHost (although the details are quite vague on the website).

There’s an industry standard uptime guarantee of 99.9%, although, as is often the way, there’s no SLA available on the website. Upon checkout, you can customize the base plans by adding a managed email spam filter, a dedicated IP address, and an SSL certificate.

Pricing and Support

The plans are quite expensive compared to regular shared hosting plans, but you have to consider that these are reportedly fully managed plans. My main reservation is that the website doesn’t convey how or what EJHost will do to manage the plans, so I’d recommend confirming this with support.

All plans require you to purchase a domain name, SSL certificate, and if you want priority support, you need to pay for it. This is a pet peeve of mine and even more so when it’s a company that claims to be selling managed hosting.

Customer support is available 24/7 (regardless of whether you’ve paid for priority support) by phone, email, and social media channels. And, unless you need to login to view them, there are no help documents available.

EJHost-support

I reached out to the team via email during the mid-afternoon on a weekday U.K. time. Unfortunately, even after waiting for several days, I didn’t receive a reply. It’s a shame because I simply wanted to find out in which U.S. town the servers are located.

4.3

Pricing

Comparison

How does EJHost match up to the competition?

Bluebird HostingCompareOur Score4.8Compare
VentraIPCompareOur Score4.8Compare
EJHostCompareOur Score4.3Compare
Go4HostingCompareOur Score2.4Compare

EJHost REVIEW: BOTTOM LINE

EJHost sells email hosting, website hosting, and website development services. I’m not convinced it’s Delaware’s leading website development company, however, the plans are satisfactory, offering most of the features you need.

Pros

  • Plans include PHP and Ruby on Rails
  • Industry standard 99.9% uptime guarantee
  • Customer service is reportedly 24/7
  • One-click installer with 330+ programs

Cons

  • No reply received from customer service
  • Scope of fully managed is not clear

Buy U.S. hosting now at EJHost!
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.
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