Eicra’s polished website is available in English, and its servers are housed in The Planet data center in Texas, U.S.A.
Features and Ease of Use
Eicra’s Linux and Windows shared hosting solutions come with the following features (and more):
- 99.9% uptime
- cPanel control panel (for Linux)
- Plesk control panel (for Windows)
- PHP support
- MySQL databases
- SSD storage
- ASP and ASP.NET support (for Windows)
- SSH access
- Weekly backups
Whether Windows or Linux, Eicra’s SSD shared hosting plans are categorized as Baby Plans, Professional Plans, and Business Plans. The several subscription levels within each category differ in the amount of disk space, the number of databases and subdomains, and the amount of bandwidth. You can also get Unlimited Linux plans.
Linux plans are managed using the user-friendly cPanel control panel that includes the Softaculous installer for popular applications such as WordPress, Joomla, and Drupal. Windows plans use the equally easy Plesk control panel.
You can request SSH access with shared hosting, but it comes as a standard feature with a VPS or dedicated server.
Pricing and Support
Eicra’s shared hosting prices are reasonable by international standards and about average for its Bangladesh base. You can only pay annually, but you get a 30-day or 45-day money-back guarantee that should get you out early if anything goes wrong. I’m not exactly sure why there are two refund windows, but it looks like the shorter one is for shared hosting while the longer one is for a VPS.
For support, you can call this company, send an email, or hook up via live chat. I found the live chat agent to be a little unhelpful since he simply advised me to send an email instead. This vendor is very active on social media, and it has a YouTube channel with a couple of tutorial videos. Although they look promising, you can’t actually click on either of the two knowledge bases because the “content is protected”.