Features and Ease of Use
Ecomsiam’s data center is located in Thailand. Its website hosting solutions include the following features:
- Unlimited bandwidth
- Full root access
- PHP support
- HTML and CSS
- Website builder
- MySQL database
- Unlimited domains
- Unlimited email addresses
- WordPress, Joomla, Magento
Ecomsiam has a special CMS hosting solution that comes in two packages: Drupal hosting and Joomla hosting. Other unique hosting solutions from this vendor include shopping cart hosting, blog web hosting, and forum hosting.
Ecomsiam’s most basic hosting solution is its Lite hosting. Based on the package you choose under this solution, you can get anywhere between 2GB and 8GB disk space, 10 and 100 email addresses, and 30GB and 200GB bandwidth.
This vendor’s VPS solution has several packages including the starter package VPS-Standard30 (1 Core CPU, 2GB RAM, 30 GB disk space, and 30GB backup storage space) and the premium package VPS-Advance60 (2 Core CPU, 4GB RAM, 60GB disk space, and 60GB backup storage space).
The company’s servers run on CentOS Linux operating system. Ecomsiam performs automatic daily and weekly backups of its servers. From the easy to use cPanel control panel, users can view and easily restore their website backup data.
Pricing and Support
Ecomsiam offers hosting solutions that come with a significant number of features, but they can be a bit pricey. Customers need to commit to a minimum 12-month contract as the billing cycles are quite inflexible. The prices of their hosting plans are listed in Thailand baht on their website. On the positive side, they provide a 30-day money-back guarantee and a 99.9% uptime network guarantee.
You can contact Ecomsiam’s customer desk via telephone, email, or live chat. The hosting provider doesn’t have a ticketing system. The vendor’s technical support team is supposedly available 24/7, though they did not reply to the email I sent them.
Though Ecomsiam does not have a knowledge base, it has tutorials, articles, and a detailed FAQ section on its website.