Features and Ease of Use
eBoundHost has put together an array of features that would benefit beginners and expert users alike. While a beginner might need some help to navigate and make the most of these features, an expert user would be excited by the possibilities that these features present. eBoundHost’s basic Better Classic Hosting plan includes the following features:
- 1000GB transfer
- 10GB storage
- 1 website
- 100 emails
- 1000 pages
The unlimited plan comes with a free domain and unlimited transfer, storage, websites, emails, and web pages. eBoundHost also provides Magento Cloud Platform hosting, Better Cloud VPS and Domain Name registration. Some of the features of the Magento Cloud Platform solution include:
- 50GB+ SSD (RAID)
- 4+ Cores CPU
- 4GB+ RAM
- JetRails and Intel Xeon
Some of the features in the eBoundHost Better Cloud VPS plan include:
- 5TB transfer
- 4 CPUs
- 200GB storage
- 5GB RAM
In addition to these features, eBoundHost prides itself on offering:
- 100% uptime guarantee – few hosting vendors can guarantee 100% uptime, yet, eBoundHost does. For over 18 years, the company has lived up to its promise of 100% uptime.
- Unmatched security – eBoundHost automatically backs up your websites to its remote servers. They also streamline the process of restoring your websites disaster recovery.
- Ultra-fast SSD storage – All eBoundHost server drives are SSD including in the non-production servers, the company’s way of guaranteeing lightning-fast storage to all its customers.
For beginners, there is a learning curve to using eBoundHost services. The incredibly long list of features would be best appreciated by expert users.
Pricing and Support
Compared to other hosting vendors, eBoundHost is quite affordable, especially because of the ability to customize the solution to your needs. The hosting provider allows you to select your storage and performance requirements and a corresponding payment value. While eBoundHost does not offer a free version for any of its hosting plans, they all come with a 30-day money back guarantee. This no-questions-asked money back guarantee is the company’s way of assuring you that you will find satisfaction in the hosting solutions they provide.
eBoundHost is proud to provide excellent 24/7 technical support to all its customers. The vendor’s technical support team is professional and takes time to understand your situation, and ultimately offer a workable solution. eBoundHost has included a phone number on its website that you can call for help with any hosting related issue. However, the company has no live chat or support email address. For people who would be satisfied with over-the-phone support, then eBoundHost customer service would be satisfactory. When I called this number, I was immediately connected to a technician who was quite resourceful in answering all the issues I raised.