Reviews and expert opinion Eastside Hosting

Ranked 3389th from 3623 Web Hosting
4.0
Features
4.0
Ease of Use
4.0
Support
4.0
Pricing
4.0
Server locations
USA
European Union
Elijah Charbonneau
Elijah Charbonneau
Web Hosting Expert
Michigan-based web host Eastside Hosting offers a range of hosting plans, but it is blighted by the facts that its dated-looking website doesn’t work properly and the support team didn’t respond to me.

Overview

Eastside Hosting-overview1

Founded in 2004, American web hosting provider Eastside Hosting is based in Monroe, Michigan. It offers shared website hosting, dedicated server hosting, domain registration, and reseller hosting. It also offers SHOUTcast streaming media hosting via its affiliate, MediaONAIR.com.

Eastside Hosting’s data centers are listed as being located in the U.S. and Europe, and its old-style, slightly broken website is in English.

Features and Ease of Use

Eastside Hosting-overview2

Eastside Hosting’s shared cPanel web hosting plans are offered at three levels: Personal, Family, and Business. All three levels provide unlimited monthly data transfer, parked domains, add-on domains, email accounts, FTP accounts, and MySQL databases. The Personal and Family plans feature 100 GB and 500 GB of disk space respectively. The Business plan removes the cap on disk space completely.

All web hosting plans come with Google Adwords credit as well as the following features:

  • 24/7 customer support
  • cPanel
  • Free domain with annual hosting
  • Free Google Adwords credit
  • Softaculous software installer
  • 99.9% uptime guarantee

Since some (or much) of Eastside Hostin’s website is broken, I’d be curious about its stability and uptime.

Customers looking for a dedicated server can find one here. You can get a quad-core processor server with 4 GB of RAM, 1.5 TB HDD storage, unmetered bandwidth, Windows or Linux, and a choice of cPanel or Plesk control panels.

Somewhat uniquely, Eastside offers SHOUTcast media streaming hosting via its affiliated website, MediaONAIR.com.

Pricing and Support

Eastside Hosting’s web hosting plans start at the price of a large frappuccino per month. This is for the Personal account when paid annually, and customers get a sizable amount of disk space, unlimited addon domains, and unlimited bandwidth for the price. The price is pretty competitive compared with other U.S. providers.

Web hosting can be purchased monthly, quarterly, semi-annually, or annually. Compared with the monthly pricing, the quarterly term affords you a 13% discount, the semi-annual term yields a 16% discount, and the annual plan gives you a 25% discount. Eastside offers a minimal one-week refund policy, but this may well be moot because…

When searching for support information, I found that the support section of Eastside’s website seems to be broken (can’t be reached). To make matters worse, I noticed that many of the contact email addresses were at a the vbilling.net domain that also seems to be down. The final probably-fatal factor is the fact that the hosting plan order buttons also don’t work.

Eastside Hosting-overview3

Customer support is listed as being available via live chat, a ticket system, phone, email, and postal mail (although an incomplete address is given). It may come as no surprise that my exploratory email received no response.

Pricing

4.0

Web Hosting

Plan Name
Storage
Bandwidth
Price
Moe Details
A Free Domain is included when purchasing any hosting service from Eastside Hosting

Bottom line on Eastside Hosting

Eastside Hosting should be approached with caution. Its dated-looking website contains many broken links and doesn’t allow you to purchase plans (because the order buttons don’t work). Self-support information is equally unavailable, and my email to the support team went unanswered.

Pros

  • 24/7 customer support (supposedly)
  • Free domain with annual hosting
  • 99.9% server uptime guarantee
  • Month-to-month web hosting available

Cons

  • Dated-looking websiteb doesn’t work properly
  • No pre-sales support response

Proceed with caution at Eastside Hosting.

Elijah Charbonneau
Elijah Charbonneau
Elijah is a freelancer writer, marketer, and technology enthusiast based in SE Asia. He enjoys staying on top of new technologies and learning ways that they can make life better. On his days off, you can find him traveling or digging into a new work of fiction, nonfiction, or poetry.

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