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Reviews and expert opinion DreamIT Host

Mark Holden Mark Holden Web Hosting Expert

DreamIT is a proudly Australian web hosting company which (by its own words) strongly believes in exceptional customer service and the great value web hosting packages it sells from its DreamIT Host website.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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Overview

Australian company DreamIT Solutions’ dream began in 2014. In 2016 it launched its web hosting offerings, in 2017 it introduced reseller hosting, and dedicated servers came on stream in 2018. Hosting is sold from the DreamIT Host website which is in English.

Features and Ease of Use

When you sign up for DreamIT Host’s CloudLinux-powered cPanel hosting, you gain access to the following features:

  • Free domain for one year
  • Ten addon domains
  • Free SSL certificate
  • RAID NVMe storage
  • Unlimited bandwidth
  • Unlimited email accounts
  • PHP 5.5 through to 7.3
  • 400+ one-click apps

You can build a website or e-store within minutes of signing up, thanks to the one-click app installer’s 400+ scripts and the website builder’s 190+ templates.

Since setting up with a new hosting service can be daunting, you’ll be glad to know that many of the steps are automated, so can create personalized emails, configure databases, secure your directories, and schedule backups with the utmost ease. DreamIT’s support team will even migrate your existing website for free within four hours when you provide the credentials for your old provider.

For the highest performance and maximum reliability, DreamIT provisions all new hosting servers with CloudLinux and NVMe storage. The servers, which are typically 12 times faster than SSD servers, ensure your online stores and enterprise apps fly, even during peak periods. Performance and security can be improved even further with the optional Cloudflare CDN.

Servers and networks are protected against DDoS attacks. You can also deploy SSL and secure directories with passwords.

Pricing and Support

Besides being tailored to the needs of its customers, DreamIT Host’s hosting packages come with a lot more features and inclusions than many hosting services, and at very low prices too. First-time signups attract a 50% introductory discount, and you also get an industry-leading 45-day money-back guarantee that should give you a refund if you’re unhappy within the first few weeks. You get a free domain with free URL direction, free email forwarding, and free ID protection when you sign up for a year or more.

For self-support, DreamIT provides a knowledge base containing a number of articles. If you can’t find the answers there, you can call on the friendly, responsive, and knowledgeable live chat agents who are available between 9 am and 7 pm on weekdays. That’s exactly what I did:


How much does DreamIT Host cost?DreamIT Host offers plans from $3 to $14. The price depends on which type of hosting plan you choose. You can see the updated pricing table (updated weekly) below.
Which DreamIT Host plan should I get?My recommendation is to start with a cheaper plan. You can always upgrade later on. DreamIT Host can help you with the migration to a more expensive plan. The increase in visitors many times takes longer than expected and you shouldn’t pay a lot of money until the need arises. Of course, your needs may vary, and you can consult with a hosting expert from DreamIT Host here.
How good is DreamIT Host’s customer support?DreamIT Host is not ranked as one of our top web hosts. But that can also be a result of DreamIT Host being a small, under the radar, hosting provider. There are advantages to a small hosting company – as a customer, you are more important to them. You can also check out our comparison of the most popular web hosting services here.

Pricing

4.3

Comparison

How does DreamIT Host match up to the competition?

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DreamIT HostCompare4.4Compare
BluehostCompare2.5Compare

User reviews

Based on 5 reviews in 1 languages
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Min yu
USA
September 17, 2021
not professional and teasing customers

I Ordered Server for mu business last month from you, on second order you hold my order and asked for id I provided you with my picture business Details etc you upgraded my account to business account: After 1 Month my business in all regions needs new server order placed and you suspended all services although my of my renewal invoices paid either from credit or my credit card. If any new customer or any person wants to be your customer and complete all steps this type of behavior shown from your end which is very bad anyhow I will personally meet and visit to your office soon We ordered servers paid and that’s it we provided you all our cards details my company web my email and all, explained everything to you for proof that I am not bad person and using services for my business, I am many businesses worldwide under name oz cosmetics my main is selling cosmetics and hosting projects software to many people around globe. I respect you and due to trust we hired your vps and its very bad image I just need why you behaved immorally nonprofessionals keep in mind that my account was already verified. No one verifies or ask for customers details transaction I am not going to make bank account I have provided you all details instead of privacy Regarding main concern is what your issue about my payments have you authorization form like other companies incase of postal address not matches? Have you my vpn address issue which is used for work? Have you any complaint about my server? I am digital ocean gcore labs customer never faced such quires like immigration guys asks,I am hurted and definitely I will highlight this on different social media platforms with emails screenshots and yes will review on your company as well I hope you will explain this to me asap Regards, Min Yu Director OZ Cosmetics Australia CDM Delivery Uk

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5
Tristtram Deacon
Philippines
May 14, 2021
I have 6 services with these guys. Fast and always there to help!

From hosting, to domains, to premier hosting. I have quite a few services. and all have been quick. This is in fact the fastest host I have ever used. and I've used the likes of venture which were once good. I would recommend these guys to everyone. Their support is fast. services are fast. haven't had 1 issue they can't fix.

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5
Rob Youl
Australia
May 25, 2020
Excellent

I seriously can't understand some of the reviews. Hands down the best service I've had in a long time. They migrated all my sites quickly and efficiently and followed up on every issue I raised. Good to see an Aussie company doing it right, a few of the overseas crowd could take a leaf out of their book.

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1
Yasin Ozdemir
Australia
May 12, 2020
No Support | Worst Hosting Company Ever

I had to cancel my plan with Dreamit because they failed to help my company in any shape or form. I had my developer install an SSL and he wanted to know if it was successfully installed correctly. I contacted their customer support and they said they couldn't help but they could install it for me for a fee of $150.00 although I just paid my developer to install it anyway. All I was asking was to see if it was installed correctly on their server, nothing else, nothing more. Prior to this, my SSL was not installing due to incorrect CSR. I asked for assistance in generating a new CSR from their hosting and they declined that request as well. Most other hosting companies, install the SSL when you switch to their hosting. Not too long after, my site was then hacked. When a site is hacked, almost all hosting companies provide a report so the owner of the site can get the issues rectified. My account including my emails was suspended. When asked to see what needs to be done in order to rectify the issues so it doesn't happen again, no help was provided. No report, not even simple questions answered to help me to determine the cause of the compromise. What really got me the most upset and done damage to my company that no other hosting has ever done is after they unblocked my account after my developers installed a set of modules and went through the code and rectified any issues that caused the attack, they forgot to unblock my outgoing emails for 3 weeks without even telling me. I ended up losing several customers and many sales and most importantly, my company reputation due to this bullish behavior. From my end, the emails were going through but in reality, the recipient wasn't receiving it. I only found this out when a customer called me and said why I am not replying to their messages.

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1
Gary Lewis
Australia
October 09, 2019
Complete Fail

I transferred my email Hosting to DreamIT about a month ago. Since then it has been a absolute nightmare. Their fix was to tell me I should change my business from running outlook to suit their systems better. I had to find a fix for the issues myself (new Outlook Profile was all that was required). My business is now on some SPAM list now and has never been in the 5 years we were running before this. I have been trying to fix the problems for a month now and still not there. It is disgusting that I am having to do this, but I am now giving up and changing my domains and email addresses. It will cost me to do so, but not nearly as much as they have cost my business so far. Whatever you do, if you want to run a business do not get these guys to host your domain and email. Unless you want to manage any problems yourself. I have been told they were great a while ago, but they have obviously gotten too big for their own good.

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DreamIT Host
May 12, 2020

Hi Gary, We're sorry you feel this way about us. Unfortunately, we do not control how Symantec handles their spam filtering. As we mentioned, Symantec has confirmed delivery of our email from our servers, in this case, they have not. We've been trying to contact them using numerous methods. It should be noted that your email account is, in fact, working on a sending and receiving level (other than Symantec filtering your emails). The other issues you had we're related to your desktop client software, which is not covered under our scope of support. We're proud to offer CrossBox which is an intuitive online web-based email client, which has an iPhone and Android app coming out soon. It also should be noted, that we're 100% Australian owned and operated. All your support tickets we're replied to consistently within a reasonable time (less than 60 minutes in most cases). Otherwise, if you would like a refund on the hosting charges which you've paid, feel free to reach out and we'll organise this for you right away. All the best.

DreamIT Host REVIEW: BOTTOM LINE

DreamIT Host provides flexible hosting options for websites, lots of free features, and high resource allocations, all at fantastic prices.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.

Pros

  • Risk-free hosting plans
  • All-Australian support (if this is important to you)
  • Advanced firewall protection
  • Free hourly backups

Cons

  • No refund for partial fees
  • Free hourly backups
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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