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Domainplus Reviews 2024 – Why There Are so Mixed Reviews

James Guill James Guill Web Hosting Expert

Domain Plus offers plans with basic features that are good for basic websites. However, they lack robust features larger websites need and their support is sub-par making them less than ideal for beginners.

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Domain Plus is a Malaysian website hosting service and domain registrar. They offer several shared hosting plans that are great for those just getting started or need a basic set of features. However, due to a lack of robust features similar to other services, they may not be a good fit for those needing robust features or more control over their hosting.

Features and Ease of Use

Domain Plus offers a starter website hosting that is suitable for most personal and many business websites. All of their plans include the following features:

  • Unlimited domains (most plans)
  • Unlimited email addresses (most plans)
  • 99% or better uptime
  • Unlimited MySQL databases (most plans)
  • Clustered DNS servers
  • Softaculous auto-installer


One reason this is considered starter website hosting is that of the lack of advanced features for each plan. There’s no support stated for scripting and programming languages such as Python. It also lacks any type of emails tools for marketing, spam prevention, etc. There’s also no mention of any antivirus, firewall, or anti-DDoS technologies.

The 99% uptime guarantee is a bit lower than the average guaranteed by other providers. If you upgrade to their top plan, you get a 99.9% guarantee, but why not offer this across the board?

Regarding ease of use, it depends on how much you’re willing to pay. If you need a drag and drop builder, you’ll have to pay to upgrade to Weebly. Otherwise, the simplest tool is their Softaculous auto-installer. Everyone else will have no problem using cPanel access to create their website.

Pricing and Support

Domain Plus offers five professional business hosting plans with the primary differences being storage and bandwidth. Here’s a breakdown of their plans.

eXcite1 eXcite5 SME25 PowerBiz 100GB PowerBiz 250GB
Storage 1GB 5GB 25GB 100GB 250GB
Bandwidth 5GB 20GB 25GB 100GB 250GB
Domains 1 Unlimited Unlimited Unlimited Unlimited
Emails 10 Unlimited Unlimited Unlimited Unlimited
MySQL Databases 2 Unlimited Unlimited Unlimited Unlimited
FTP Accounts 2 2 Unlimited Unlimited Unlimited

The eXcite1 and eXcite5 plans are their entry level plans, and while eXcite5 has unlimited domains, I would only host one or two sites, so as not to run into storage issues. The PowerBiz plans are your best option with the 100GB plan more than adequate for most websites, and only a couple bucks more a month than the SME25 plan.

The two caveats are they don’t provide free domains or SSL certificates. You must pay for your domain name or transfer one over that you already own. Also, you must purchase SSL certificate for each site owned.

Domain Plus offers website building services through Weebly, but they are an additional fee on top of your standard hosting package. Unless you plan to use their free limited Weebly plan, you’re essentially doubling your per month cost by adding the Weebly website builder features.

Support for Domain Plus is below average compared to other companies. They presently only offer ticket support for customers with no ETA listed on responses. There is a robust knowledge base available covering many technical topics. Don’t bother using their community forum as it has not been updated in months and appears to only serve as an announcements page.

I don’t really like services that don’t provide either phone or live chat support, and unless you’re technically skilled, this host should be placed at the bottom of your list solely for that reason.




How does Domainplus match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1DomainplusCompareOur Score4.0Compare
1Go4HostingCompareOur Score2.4Compare


Overall, you’d think that Domain Plus would be a solid choice due to their ample bandwidth, large storage capacity, and unlimited databases. However, they lack many advanced features offered by other providers, and their support is substandard. Unless you only need a basic host with large storage capacity, this is probably one to avoid.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.


  • Unlimited domains on most plans
  • Unlimited email addresses on most plans
  • Unlimited MySQL databases on most plans
  • Softaculous auto-installer


  • Substandard support
  • Few advanced features
James Guill James Guill
James Guill is a veteran writer with a background in IT support. He’s worked for some of the world’s largest companies including Ericsson, Compaq, GE, Bank of America and Dell.
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Big improvement!

I was the old-time customer of Domain Plus. Then I switched to another provider as they became my boss's company partner. Recently, I subscribe to these guys again and man, what a delightful surprise! Price-wise and service, they really help me out!

Nick Lee JH, Malaysia
June 28, 2019
Happy customer here!

Good experience so far. I'm not the one to fuss much, but I like it when they get things done for me. Not too hard-sell with their promos and pretty much keep their current customers (like me) happy! They also have consistent blog tips to help online beginners like me. Keep up the good job!

Xue Lei, Malaysia
March 06, 2019
Great choice for new business owners!

Domainplus always have really great promos. Plus, their support team is really friendly and helpful. Like how they get the job done at such affordable cost.

Ashley L, USA
January 16, 2019
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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