DomainHost is part of Endurance International Group, one of the largest and oldest hosting companies in America. It was founded in 1996 and has hosted millions of websites over the years. In addition to web hosting solutions, this provider also offers e-commerce and marketing services.
DomainHost’s website is in English.
Features and Ease of Use
DomainHost’s “One Plan” web hosting package comes in Unix and Windows flavors. The Unix version gives you unlimited MySQL databases whereas the Windows version comes with MSSQL database(s), ASP.NET, and AJAX. In both cases, customers can enjoy these features:
- Unlimited disk space
- Free domain name
- 24/7 phone support
- Choice of two site builders
- 24/7 FTP access
- Custom error pages
- MySQL databases
In addition to offering shared web hosting solutions, DomainHost also offers website essentials for personal, business, and e-commerce websites. These include tools to help you create and manage your website plus automatic website backup plans at two levels: Basic (1 website protected, 1 database, 1 backup per day) and Pro (unlimited websites protected, unlimited databases, up to 5 backups daily).
DomainHost’s stable and redundant hosting environment is built on state-of-the-art technologies in U.S. data centers. The cutting-edge technology includes fast OC3 with triply redundant internet connections and NetApp storage clusters. Unfortunately, there is no uptime guarantee as far as I can see.
Pricing and Support
DomainHost’s hosting plans are pretty expensive (in U.S. dollars), and they come with a high setup fee unless you commit to at least a year. Fortunately, there is a 30-day money-back guarantee that goes some way to mitigating your commitment risk.
DomainHost provides the same knowledge base (for self-support) and screen sharing facility (for remote support) as its sister hosting brands that sit under the EIG umbrella. 24/7 customer support is also available via telephone, email, or live chat, but there is no support ticket system as far as I know. I was pleased with the polite and informative responses I received from a live chat agent: