DNsystem has its own data center (Interxion) in Madrid, Spain that is certified to BS25999 and ISO 27001 standards. With additional data centers in 11 European countries, DNsystem offers excellent pan-European coverage. It has hosted up to 12 million files, has transferred more than 65,000 GB of data, has handled nearly 24,000 domain names, and has satisfied almost 12,000 happy customers.
DNsystem’s website supports Spanish.
Features and Ease of Use
DNsystem offers 10 shared hosting plans (five each for Linux and Windows) plus three VPS and three dedicated server plans. The Linux shared hosting plans come with:
- 600 MB to 18 GB disk space
- 1 to 90 domains
- 10 to unlimited email addresses
- FTP manager
- IMAP access
- Daily backups
Except for the Personal XL starter plan, all other plans come with phpMyAdmin and MySQL databases. The top three plans (Basic XL, Medium XL, and Advanced XL) also come with parked domains and mailing lists, while the top two plans support Cron jobs and the Ruby/Perl programming languages.
DNsystem provides free daily backups of your database, emails, and website, and free recoveries on request. Also, free support means you can get help with CMS installation, script modifications, or pretty much anything else. On the subject of CMS, those looking to build a blog or an e-commerce store can get WordPress, Joomla, osCommerce, PrestaShop, and Magento installed for free.
One of DNsystem’s interesting features is the SPF Wizard that guides you through the process of editing a DNS SPF record for your domain, which is important because it can help prevent your outgoing emails from being flagged as spam.
Software RAID is used to distribute your data across different disks to ensure redundancy. DNsystem ensures a guaranteed 99% availability per month (which is much lower than the industry average) with 10% to 100% monthly rebates (subject to certain conditions) if the availability commitment isn’t met.
Pricing and Support
DNsystem’s shared hosting plans are priced competitively. You can pay for them by bank transfer, credit cards, or PayPal, on monthly, quarterly, semi-annual, or annual billing cycles.
You can contact the customer support team via telephone, ticket (for existing customers), email, or online contact form.
Although this company claims to respond to support requests in less than 20 minutes, I received no reply to my exploratory email as a prospective customer. Those looking for self-support resources will be equally disappointed since DNsystem doesn’t seem to offer any unless they are hidden behind the client login page. Note that you have to register as a new client even to purchase a plan in the first place.