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Reviews and expert opinion Dimsquid

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

Dimsquid is the web hosting offshoot of a web development company. It provides no-frills web hosting, WordPress hosting, and VPS hosting. Customers can choose their preferred billing cycles, but those that commit to long-term contracts get a free domain name.

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Overview

Dimsquid is a British company based in Worthing in the United Kingdom. Apart from the web hosting solutions it offers, the brand also delivers web development and graphic design services. Publicly available data shows that the brand is relatively new, however, it already has an ever-growing base of satisfied customers. The Dimsquid website is available in more than two dozen major languages.

Features and Ease of Use

Some of the standard features available on Dimsquid web hosting packages include:

  • Email accounts
  • MySQL databases
  • Scalable bandwidth
  • FTP accounts
  • cPanel 
  • Money-back guarantee
  • One-click script installs
  • Subdomains
  • Free SSL certificates
  • Free malware protection

Dimsquid’s data centers feature high-speed connectivity frameworks and are protected by enterprise-level firewalls. The overall hardware in use is corporate-grade, including the SSD storage. Customers can only access their hosting account through cPanel. The vendor, however, is considering adding more control panel options in the future.

The main web hosting packages available are Baby Squid, Business Squid, and Super Squid. These plans cover the basics and the noticeable differences are in the size of storage and bandwidth as well as the number of emails, FTP, and subdomains allowed. There is a Basic WordPress hosting plan and a Micro Package VPS plan. There are few optional add-ons during checkout.  The provider, however, encourages customers to make inquiries on any additional functions required. 

Dimsquid customers can register new domains and transfer existing domains from your former provider.

Pricing and Support

Overall, the hosting prices are affordable, and customers are free to choose the contract length. A biennial contract, however, qualifies you for a discount and a free domain name

Dimsquid boasts of enterprise-grade infrastructure and a 99.99% uptime guarantee.  

There is also a 30-day refund policy, but there is no free test period.

Customers can reach customer service via email and the contact form. There is a live chat function, but it is not always available and requires the customer to login to Facebook Messenger.  Additionally, there is no mention of 24/7 support for all levels of customers.

There is a knowledge base section, but it has only four articles listed. The FAQ section is also empty.

The brand runs a loyalty program aimed at keeping customers for at least one year.

Pricing

4.1

Comparison

How does Dimsquid match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
DimsquidCompare4.1Compare
BluehostCompare2.5Compare

User reviews

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Dimsquid REVIEW: BOTTOM LINE

With many happy customers around the web, Dimsquid is a web hosting provider many customers will trust. The appeal of a U.K. registration and data centers cannot be ignored, as well. However, the no-frills web hosting service and the approach to customer service may alienate some potential users.

Pros

  • Data centers with enterprise-level infrastructure
  • Servers with high-performance SSDs
  • Boasts of 99.99% uptime
  • Prices are moderate

Cons

  • Free domain only for biennial subscriptions
  • No promise of 24/7 support

Try high-performance SSD hosting from Dimsquid.

Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.

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