Features and Ease of Use
Diadem Technologies website hosting packages come with the following standard features:
- One-click app installer with 100+ pre-installed apps
- Both Linux and Windows operating systems
- HTTP and TCP load balancing
- PHP, Ruby on rails support
- MSSQL and MySQL database support
- Cron jobs
- NoSQL server database
- Free SSL certificates
- IP addresses
Diadem Technologies dedicated servers run on either single or dual processor CPUs built on pure bare metal servers. The servers are housed in a certified Tier IV data center located in Mumbai, India. The data center is equipped with redundant network connectivity with Tier I ISPs for fast and reliable internet connections.
Diadem Technologies uses custom-built, high-performance SuperMicro servers with SATA/SAS/SSD storage options so that you don’t have to worry about downtime or unreliable hosting speeds.
Diadem Technologies web hosting solutions run on either Linux or Windows OS platforms. Its shared web hosting solution is divided into four plans: Windows hosting, Linux hosting, Windows 2012 R2 hosting, and WordPress hosting. Moreover, the hosting plans are equipped with advanced features such as DDoS protection, Plesk 12 control panel, Apache servers, MySQL/MSSQL databases and antivirus/antispam protection.
Diadem Technologies offers full weekly server backup options to its clients. The data backups are then stored on NAS storage devices where customers can easily restore them. While the vendor’s website has a good design, it seems overly packed with details about its hosting solutions. This can be confusing to webmasters as they strive to make an informed decision.
Pricing and Support
With such advanced hosting features, one would expect Diadem Technologies hosting solutions to be somewhat expensive. On the contrary, the hosting solutions are quite pocket-friendly. They come with flexible monthly, quarterly, and annual billing cycles. The prices are listed in Indian rupees.
Diadem Technologies provides an uptime guarantee of 99.95% with compensation if the vendor fails to meet its promises. In addition, the hosting plans come with a 14-day free trial period as well as a 30-day money-back guarantee.
You can contact the Diadem Technologies customer support desk via telephone, email, ticketing system, or live chat. The vendor also offers remote support on TeamViewer software. The technical support team is available 24/7, and are quite responsive.
I had a chat with one of their reps via live chat but he did not address my query. Instead, he asked that I write the vendor’s sales team an email, which I did.
The vendor’s sales team then responded just three hours later.
The Diadem Technologies website has a fairly detailed knowledge base with articles and written tutorials, as well as video tutorials.