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Reviews and expert opinionDesign Museum

Mark HoldenMark HoldenWeb Hosting Expert

While Design Museum lists an impressive set of shared hosting features and some good green credentials, this could all count for nothing with such a half-baked website that doesn’t inspire any confidence in the company’s ability to host your website.

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Overview

Design Museum

Design Museum’s website looks incomplete, with lots of Latin “lorem ipsum” placeholder text in key places, which does little to inspire confidence. However, the concrete information that is there does give a glimpse at the good things that could be in store.

Design Museum has offices in Delhi, Chhattisgarh, and Jharkhand in India, and data centers around the world.

Features and Ease of Use

Design Museum’s shared hosting plans purportedly come with the following features:

  • SSD cloud storage
  • Weekly backups
  • DDoS protection
  • Full root access
  • 24/7/365 technical support

There could be a lot to like about Design Museum, starting with its advertised drag-and-drop website builder. However, it is only “advertised” since the link to “read more” leads nowhere. It’s the same story for other advertised security and other features such as the firewall and SSL.

Website performance is foremost in my mind when choosing a host, so I’m impressed by Design Museum’s use of super-fast, reliable SSD storage. When it comes to reliability, we are also promised a 99.9% uptime guarantee, although this is merely average for the industry.

Pricing and Support

Design Museum’s hosting plans look pretty high priced, even for shared hosting with SSD storage. This probably doesn’t matter, because — as far as I can see — you can’t actually buy hosting by clicking one of the “Buy Now” buttons.

Although this host claims to offer 24/7 support, it appears to be empty rhetoric. I left a live chat window open for five days and never received so much as a “Hello.” In any case, I’m not confident about entering my email address and telephone number simply to start a live chat. And on the subject of telephone numbers, this provider’s Whatsapp number appears to be a personal one. Put simply; it doesn’t look very professional.

Needless to say, you have no hope of accessing a knowledge base for self-support, and the FAQ page will only help you if you speak Latin (and not even then):

Design Museum

Pricing

4.0

Comparison

How does Design Museum match up to the competition?

HostingerCompare4.9Compare
InterServerCompare4.8Compare
Design MuseumCompare3.5Compare
BluehostCompare2.5Compare

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Bottom line on Design Museum

Design Museum promises a lot in terms of soundbites (Wow! A 45-day money-back guarantee) but delivers very little in terms of detailed descriptions or the ability actually to purchase its plans. Since I couldn’t contact support to clarify anything, I really can’t recommend this hosting company.

Still not sure if this is the right web host for you? Check out our top recommended web hosts to learn more.

Pros

  • SSD web hosting
  • Robust server security
  • Multiple server locations
  • No history of downtime

Cons

  • Half-baked website
  • “Buy Now” buttons don’t do anything
Mark HoldenMark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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