Design Museum’s website looks incomplete, with lots of Latin “lorem ipsum” placeholder text in key places, which does little to inspire confidence. However, the concrete information that is there does give a glimpse at the good things that could be in store.
Design Museum has offices in Delhi, Chhattisgarh, and Jharkhand in India, and data centers around the world.
Features and Ease of Use
Design Museum’s shared hosting plans purportedly come with the following features:
- SSD cloud storage
- Weekly backups
- DDoS protection
- Full root access
- 24/7/365 technical support
There could be a lot to like about Design Museum, starting with its advertised drag-and-drop website builder. However, it is only “advertised” since the link to “read more” leads nowhere. It’s the same story for other advertised security and other features such as the firewall and SSL.
When choosing a host, I prioritize website performance, and I’m impressed by Design Museum’s use of super-fast and reliable SSD storage. They also promise a 99.9% uptime guarantee, although this is just an average offering in the industry.
Pricing and Support
Design Museum’s hosting plans look pretty high priced, even for shared hosting with SSD storage. This probably doesn’t matter, because — as far as I can see — you can’t actually buy hosting by clicking one of the “Buy Now” buttons.
Although this host claims to offer 24/7 support, it appears to be empty rhetoric. I left a live chat window open for five days and never received so much as a “Hello.” In any case, I’m not confident about entering my email address and telephone number simply to start a live chat. And on the subject of telephone numbers, this provider’s Whatsapp number appears to be a personal one. Put simply; it doesn’t look very professional.
Needless to say, you have no hope of accessing a knowledge base for self-support, and the FAQ page will only help you if you speak Latin (and not even then):
