DCWeb’s servers are located in a private data center based in the U.S. The vendor is based in the Philippines and offers an array of hosting solutions, including domain name registration services, email hosting, shared hosting, VPS hosting, and dedicated hosting services, which it markets to SMEs and large corporations in the U.S and other countries globally. It has a significant presence in over 200 countries, and its website is only available in English.
Features and Ease of Use
Some of the standard features incorporated in DCWeb’s hosting packages include:
- RAID 10, SSD storage
- Softaculous one-click installer
- MySQL databases
- Unlimited bandwidth
- Unlimited emails
- Add-on domains
- SSL certificates
- Dedicated IP
- SSH access
- WHM & cPanel
DCWeb’s servers are housed in a private data center in the U.S., and it uses verified protection and specialized security on its data center to ensure maximum security and a smooth flow of its hosting services. The firm’s data center is fully equipped with motion detector security services, guarded vicinity, and actual servers with timed access, as well as real-time on-site monitoring.
All of its servers run on hardware from renowned manufacturers such as Citrix XenServer, Dell, and Intel, among others. The servers are optimized for both static as well as dynamic websites to ensure faster loading speed.
It uses new generation SSD on all its servers to ensure the websites it hosts have fast loading with minimum latency. What’s more, DCWeb uses eco-friendly materials on all its servers from power generation to server racks.
With this firm, you will have access to managed shared hosting powered by Softlayer Technologies, which owns a global fiber-optic network with a 3 Tbps web capacity worldwide.
All of DCWeb’s VPS servers come with 4-CORE CPU and are connected to 10GBit. Its VPS servers also have full root access with incredible I/O speed. It offers managed and unmanaged dedicated server solutions to its clients. Dedicated servers are fully redundant and run on Intel Xeon Quad Core as well as Dell Intel Xeon processors for top performance.
This vendor’s hosting packages operate on Linux OS, which allows for the deployment of other popular operating systems such as CentOS, Debian, Fedora, and Ubuntu among others. It offers backup services to its clients’ emails, files, and images, as well as scripts although it isn’t specified on its website whether they are daily or weekly backups.
Customers can get an SSL certificate and a dedicated IP address for their hosting packages as an extra package which they can purchase. The DCWeb’s website is well organized, detailed, and easy to navigate.
Pricing and Support
Considering the premium features that DCWeb includes in its hosting plans, I found its hosting solutions competitively priced. The prices are all listed in Philippine peso.
The firm provides a flexible billing cycle where customers can purchase monthly, semi-annual, and annual subscriptions. Moreover, it has no hidden costs as it applies a straight forward payment policy.
DCWeb customers have access to a 15-day unconditional money-back guarantee, which is significantly lower than the industry’s standard 30 days. It offers a 99.9% uptime guarantee for its VPS customers, as well.
You can get in touch with the DCWeb customer support team through email, telephone, and ticketing system, thought it has no live chat support. While the vendor says that its technical support team is available 24/7, ready to attend to customer queries, the support ticket I opened was closed without the vendor addressing any of the queries that I had made.
The hosting provider has also included a knowledge base section on its website, but it contains only a few articles and tutorials.