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Reviews and expert opinion CyberHub

Mark Holden Mark Holden Web Hosting Expert

New Zealand-based CyberHub offers a wide range of hosting solutions with a decent set of features. However, its prices aren’t the lowest you’ll find, and I was unable to summon a pre-sales support response.

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cyberhub mainCyberHub is a New Zealand hosting provider with offices in Sydney, Christchurch, Wellington, and Auckland. While it’s not clear when the company was founded, the website copyright notice (2014) suggests that it is at least five years old. The English-language website is arguably too simple to provide sufficient information, and it presents prices in New Zealand dollars.

Features and Ease of Use

Screenshot 2019-10-09 at 14.19.59

Cyberhub’s four shared hosting packages include a free package, with the other three packages being Basic Web Hosting, Standard Web Hosting, and Professional. Other than price, these packages vary in storage and a few other features, but they have the following features in common:

  • 99.9% uptime guarantee
  • SSD storage
  • cPanel control panel
  • Softaculous installer
  • Cron jobs
  • Daily backups
  • Free SSL certificate
  • Firewall security 

Whether you opt for a paid plan or the free one, you get the popular cPanel control panel that provides complete control of your hosting. Use it to manage files, domains, email accounts, FTP accounts, backup intervals, and more.

The control panel includes the Softaculous application installer that lets you install hundreds of CMS and other applications with a single click. These applications include WordPress, Joomla, Drupal, OpenCart, Magento, PrestaShop, phpBB, and TYPO3.

The control panel also allows you to use Cron jobs for scheduling scripts to run regularly, so you don’t have to execute those scripts manually every time.

Pricing and Support

While I can’t say that CyberHub’s prices are low, I can say that the hosting is affordable compared with international competitors. You have to pay by credit/debit card on billing cycles from one month to three years, with a 30-day money-back guarantee to make you feel better about making a major commitment.

You can contact the customer support team by live chat, telephone, or support ticket. Unfortunately, the live chat link was broken at the time of writing, and my test support ticket received no response.

Remote support is available via TeamViewer, and self-support is available in the form of a reasonably well-stocked knowledge base.




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While CyberHub does offer a decent range of features with its wide range of hosting solutions, its prices can be beaten in the market. The main stumbling block for me, however, is the lack of a pre-sales support response.


  • Free SSL certificate
  • 30-day money-back guarantee
  • SSD storage
  • Daily backups


  • Unresponsive customer support
  • Limited information on the website

Find a wide range of hosting solutions at CyberHub.

Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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