According to its Facebook page, the firm was started in 2016, and its offerings range from shared web hosting to dedicated servers, VPS, DDoS hosting, and reseller hosting services.
Features and Ease of Use
CyberGroup focuses on providing hosting services to ensure the continuation and growth of your business. All of its web hosting packages are equipped with cPanel control panel, and you get access to the following standard features:
- Free SSL certificates
- Online file manager
- Free daily backups
- DDoS protection shield
- FTP accounts
- Free domain
- Unlimited databases
- CloudLinux OS platforms
Also, by choosing its hosting solutions, the vendor provides its users with some beginner-friendly features like one-click Softaculous app installer and Site PRO website builder to help users easily create and give their websites a professional look. And you don’t need coding experience to create a beautiful website.
Its main hosting facilities are in Greenhouse data centers located in Rotterdam, in the Netherlands. The data centers are built for redundancy and are Tier III certified. The hosting company has partnered with local and international backbone providers and has network PoP locations with internet exchange points in Bytesnet Rotterdam, SmartDC, Evoswitch AMS, Equinix AM7, and Nikhef. This diversity provides reliability and precludes any interruptions.
CyberGroup’s VPS servers use SSD disk storage systems, while the dedicated servers come with HDD hard drives. However, all data across all servers are stored in RAID-arrays systems to make sure that your data is well protected.
This hosting firm also creates daily backup services of its customers’ website accounts as part of keeping your data safe from loss.
Pricing and Support
CyberGroup’s web hosting packages are inexpensively priced. Additionally, after you sign up, this hosting company will assist you in migrating your website content from your old host. Customers can choose billing cycles convenient for them: monthly, quarterly, semi-annual, and annual subscriptions. Prices are listed in euros.
While customers are given the freedom to cancel their services at any time, refunds for payments made are not given after the first 14 days. Users also get up to a 99.99% uptime network availability.
To contact the CyberGroup customer support desk, potential customers can do so via telephone, email, live chat, or by submitting a ticket. The technical support staff boasts of providing premium support and are available 24/7/365.
Apart from the automated response I got from this vendor’s systems, their support team did not address any of my queries.
Unfortunately, CyberGroup’s knowledge base section does not have any articles.