Reviews and expert opinion CPI

Mark Holden
Mark Holden
Web Hosting Expert
Japanese web hosting provider CPI's feature-rich hosting plans are pricey. While I failed to secure a pre-sales support response, the knowledge base wasn't bad.


CPIOwned by KDDI Web Communications, CPI is a Japanese web hosting provider that was founded back in 1997. It provides shared hosting (rental servers), managed/unmanaged dedicated servers, and related services. CPI’s servers are located in Tokyo, Japan.

This host’s website is informative but messy. It’s in Japanese, and it displays prices in Japanese yen.

Features and Ease of Use

Even though CPI offers only one shared hosting plan, almost everything can be customized. The single plan provides these features:

  • 99.98% uptime guarantee
  • Control panel
  • CMS installer
  • SSH access
  • Free SSL certificate
  • Cron jobs
  • Automatic regular backups
  • Firewall protection

The control panel provides a user-friendly interface for managing your FTP accounts, domains, website files, backup intervals, email accounts, and more. The CMS installer allows you to download and install all your required applications with just a few clicks.

Cron jobs can be used to schedule scripts to run regularly rather than having to execute them manually every time. 

Pricing and Support

Compared to international competitors, CPI’s hosting services are overpriced, and some billing cycles incur a setup fee while some don’t. Of the quarterly, semi-annual, and annual billing cycles, the annual cycle has no setup fee.

There is a 10-day free trial, after which you can pay by bank transfer, credit/debit card, or PayEasy. Then you get a 20-day money-back guarantee that only applies if the service is substandard.

You should be able to contact the customer support team by telephone, ticket, or email. I say “should” because my ticket and email approaches received no responses. If you have to resort to self-support, you will find a set of frequently asked questions and an operating manual:




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How does CPI match up to the competition?

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Bottom line on CPI

CPI provides plenty of useful hosting features, but at possibly prohibitive prices. I was also disappointed not to receive a pre-sales support response.


  • Free SSL certificate
  • 99.98% uptime guarantee
  • 10-day free trial
  • SSH access


  • Unresponsive pre-sales support
  • High prices

For Japanese web hosting solutions, jump to CPI.

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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