CloudVPS has been doing its thing since 2011 but became part of the much larger TransIP group in 2018. However, its focus has remained on providing powerful VPS solutions focused on businesses and IT pros who need a platform that they can configure to their needs. It manages over 20,000 servers for over 12,000 customers with some big names in the mix. It also offers a range of supporting IT services to support your operations. It is a Netherlands-based company but is completely bilingual in supporting English as well.
Features and Ease of Use
OneHost offers superb all-in-one hosting making use of the best technologies:
- Choose from a number images to install your server with Windows, Linux, and other software
- Optional and add-on backup services
- Configure up to 160GB of SSD storage
- Unlimited bandwidth
CloudVPS’s VPS hosting products are based on OpenStack, a very developer-oriented software platform. It allows you to automatically set up your hosting server with a variety of images with the operating system and software of your choice.
Although it has a good selection of ‘flavors’ or server configurations to choose from, it might not offer servers with high enough resources for your needs. The maximum you can go is 4 virtual CPU cores and 160GB SSD storage. That makes it surprising that you can get up to 48GB RAM which is very high.
One of the main features of its hosting solutions is high availability and redundancy. Instead of offering a money-back guarantee for downtime, CloudVPS guarantees that its infrastructure will immediately shift your solution to an unaffected and live server in case of an outage.
However, don’t expect all of the features you usually get with other conventional hosting providers.CloudVPS is about giving you highly available infrastructure to host your business solutions with the freedom to set it up how you want, not simply being a web host. The fact that OpenStack has a comprehensive and well-documented API will also be a huge advantage.
Pricing and Support
CloudVPS has handily divided its products into four categories depending on the level of storage or memory you want. While the prices are higher than most shared hosting providers, they are very affordable for VPS hosting. In total, there are 16 plans to choose from.
When it comes to VPS hosting for an organization, needs can differ greatly, so it’s good to have a host that lets you pay according to your needs instead of offering restrictive plans that you need to upgrade later at an extra cost.
CloudVPS bills all of its products on an hourly basis, so the prices you see on the website are all if you host your server for an entire month. It says that refunds are available, but you’ll have to provide a valid reason and there are no guarantees that the request will be approved.
If you’re from the Netherlands, Belgium, or a large company, you could organize to only pay for your usage at the end of the month. You can also choose to pay via an invoice and bank transfer, your credit card, PayPal, or iDeal.
CloudVPS offers 24/7 support for all hosting customers via tickets and phone support during office hours. It also claims that its servers are constantly being monitored for any danger signs. It sells support at different service levels, which entitle you to different amounts of support for different types of issues.
Phone support outside of office hours is billed per 15 minutes if you don’t have at least Service Level 2. As you can see from the interaction below, they are usually quite polite and thorough. On this occasion, it took a while to get a reply as I made the request on the weekend, but they did get to me first thing Monday morning: