Reviews and expert opinion Cloudean

Hendrik Human
Hendrik Human
Web Hosting Expert

Cloudean lets you customize your shared web hosting or cloud hosting solution so that you only pay for the resources you actually need. Their world-class global data centers provide performance that’s backed up by a 100% uptime guarantee.


Overview

Cloudean is a web hosting company based in Pune, India. They offer shared web hosting and cloud server hosting packages that uniquely give you complete control of the resources you are allocated. With world-class data centers located in 17 cities in North America, Europe, and Asia running top-tier servers with 10 Gbps connectivity, you are assured optimal performance all around the world. Cloudean’s website and services are available in multiple languages, and their plans boast 100% uptime guaranteed by SLA.

Cloudean

Features and Ease of Use

While Cloudean takes a fully customizable approach to hosting services, they do still cover the basics including:

  • Domain registration, not included in product prices
  • SSL certificates from multiple providers like GeoTrust, Comodo, and RapidSSL
  • Backup and security suites
  • 100% uptime SLA
  • Fully customizable resources

For their global data center facilities, Cloudean only partners with the best infrastructure providers. This is what allows them to offer an incredible 100% uptime guarantee backed by SLA. They provide 10 Gbps network connectivity with 500 Mbps public uplinks as well as 1 Gbps private connections. The hardware consists of HP BL460 Blade servers and Intel Xeon E5-2660v2 CPUs with pure SSD storage.

Cloudean is generous with the features that ship with its products. Web hosting comes with Cloudflare Railgun, Apache Web Server, plus the cPanel control panel that you can use to install apps via Softaculous. They provide an Essential Security suite that covers backups, antivirus, spam protection, and an SSL certificate. PHP, FPM, and FastCGI are also provided along with other caching and performance tools.

Cloud servers come with all the aforementioned, and more, including a fully white labeled service, instant scalability, the ability to create virtual data centers, and the AnyCast DNS tool to increase your loading performance. Cloudean also takes the privacy of their customers very seriously.

Pricing and Support

Pricing works a bit differently at Cloudean. Instead of providing a number of premade plans or packages, they provide you with a base shared web hosting and cloud hosting solution that can be customized at additional cost. Web hosting and cloud hosting both come with a 7-day money-back guarantee and either monthly or annual billing, but there is no discount for paying per year.

The low-cost base shared web hosting plan starts you off with 1 TB of data transfer per month and 1 GB of storage. You can add storage or data transfer in 1 TB increments up to a maximum 4 TB of data transfer and an unspecified storage limit.

Cloudean cloud servers start with 2 vCPU cores, 2048 MB Memory, 30 GB SSD Storage, and 4 TB data transfer. All of these resources can be upgraded or downgraded at any time, and you can also choose extra NAS storage or IPv4 addresses.

Paid add-ons for DNS management, ID protection, and email forwarding are provided free for one year. You also get a pro-rata credit refund if you experience more than 0.01% downtime.

Cloudean only provides technical support via a ticketing system, although you can also contact the company via live chat. Their support staff are some of the most knowledgeable I have ever encountered, which is good because the self-serve knowledge base seems to still be a work in progress.

Comparison

How does Cloudean match up to the competition?

Hostinger Compare 4.9 Compare
InterServer Compare 4.8 Compare
Cloudean Compare 4.4 Compare
Bluehost Compare 2.5 Compare

Pricing

4.4

Cloudean Web Hosting

Plan NameStorageBandwidthNumber of SitesPricePlan NameStorageBandwidthNumber of SitesPriceShared Host1 GB1 TBUnlimited$1.99More Details
More details

Cloudean Cloud Hosting

Plan NameStorageBandwidthCPURAMPricePlan NameStorageBandwidthCPURAMPriceBuild Your Own Cloud30 GB4 TB2 x 2.20GHz2 GB$10.00More Details
More details

User reviews

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Bottom line on Cloudean

I feel that the ability to customize your resources (and to scale this at any time) is the best way to ensure that customers get the hosting they need at a price they are willing to pay. The fact that this customizability is offered on top of superb infrastructure, at relatively low prices, makes Cloudean one of the top hosting providers.

Pros

  • 100% uptime guarantee
  • Fully customizable resource allocation
  • Products housed in world-class, global data centers
  • Discreet and private web hosting service

Cons

  • Technical support only via tickets
  • No dedicated server, VPS, or reseller plans
Hendrik Human
Hendrik Human
Hi, I’m Hendrik, your web guru. The only two things you need to know about me are: I love making websites, and I love to write about how to do it. That’s why I’m here - to help make it fun and easy for you too.

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