Features and Ease of Use
Cloud Hosting offers a good selection of hosting services, including shared hosting that comes with the following core features:
- Uptime over 99%
- Daily automatic backups
- Domain registration available
- Level 2, level 3, and parked domains allowed
- SSL certificates available
- From 5000 MB to 200,000 MB disk space
- Unlimited traffic on all plans
It’s always nice to see a company, like Cloud Hosting, which owns its own data center. Servers are monitored 24/7, and technical staff are available between 9.00am and 5.00pm to address your support issues. Somewhat surprisingly, their uptime is actually quite low at only 99% and is not backed by a service level agreement.
You can choose to have Linux or Windows operating systems installed on their robust Dell, HP, and Intel server hardware. All hosting packages use SSD storage for the fastest disk read/write speeds.
Unfortunately, Cloud Hosting’s offerings are not really suitable for beginners because there is no website builder, no one-click installer, and no explicit CMS support. But experts should be a little happier to see unlimited FTP accounts, support for PHP (versions 5 and 7), and phpMyAdmin. You can also use Cron jobs to schedule regular scripts.
If you’re concerned about privacy, you’ll be interested to know that Latvian data protection laws prohibit anyone from outside the European Union from accessing your data.
Pricing and Support
Given the relatively low level of features, I am surprised by the prices that are higher than the competitors. SSL certificates cost extra, and unless you’re happy with a .cloudhosting.lv domain, you’ll have to pay for domain registration too.
The starter package that comes with 5000 MB disk space should be suitable if you need only one domain, but you’ll need one of the much pricier plans if you want multiple domains.
Plans can be purchased on one, three, six, twelve, and twenty-four-month terms, with a decent discount applied to longer terms. There’s no money-back guarantee and no free trial, so you’ll want to start with a one-month term if you’re a little unsure.
If you need help, your first port of call should be the FAQs page that has plenty of information to help you resolve your issues yourself. If you do need to contact the company, you can find a phone number and email address on their website. Technical support staff are available daily from 9.00am to 5.00pm. When I contacted them by email, I received a somewhat abrupt reply within an hour.