CHROMEIS, a Microsoft partner, began operations in 2015. Since then, the company has grown its customer base into one that spans across six continents. It offers domain name registration, shared web hosting, reseller hosting, VPS hosting, and dedicated cloud hosting.
The brand is, however, more than a hosting company. It offers a range of IT-related services including E-commerce services, IT training solutions, performance testing, and bespoke development. The brand website is easy to navigate, but there is no support for other languages outside English.
Features and Ease of Use
Some of the features built into the CHROMEIS web hosting offer include:
- Python support
- PHP support
- My SQL support
- Unlimited FTP accounts
- Unlimited email accounts and forwarders
- ASP.Net support
- 99.99% uptime guarantee
- Intel/AMD enterprise processors
- Enterprise SAN storage
- 24/7 Support
CHROMEIS web hosting services run on servers in a U.S. based data center. The servers feature Intel/AMD processors. The data center is SAS 70 Type II certified and fitted with N+2 redundancy. The servers are protected by CISCO and a robust application firewall to ensure 99.9% uptime. Backup generators, back up tape libraries, and multiple backbone internet lines ensure speed and safety at all times.
The enterprise-level SAN storage servers are backed by RAID 10 topology and utilize SSD caching technology for the best possible results.
CHROMEIS offers six web hosting plans: Basic, Echo, Essentials, Advance, Professional, and Business. They all have distinct features to reflect the pricing. The only feature that is common across all price points is the offer of a free domain name.
The vendor offers a Never Reboot Protection feature, which removes the need to reboot the server physically. With the Load Protection feature, CHROMEIS customers enjoy protection from server crashes as a result of High CPU/Memory usage.
Pricing and Support
The various web hosting plans on CHROMEIS have moderate prices. Customers can choose to pay monthly, semi-annually, annually, or biannually. Prices are listed in US dollars.
There is no free test period. However, the provider offers a money-back guarantee which promises to refund unused subscriptions to any disgruntled customer.
The provider commits to a 99.99% uptime guarantee.
Customers can reach the CHROMEIS support staff in a variety of ways which include the support ticket feature, functional live chat, support email, and a phone number. There is also a knowledge base for published help articles. I sent this vendor a support email and received a response a week later.
One deviation from what seems like the norm is the fact that all customers, regardless of their subscribed plans, can enjoy 24/7 customer service.