Features and Ease of Use
Some of the standard features that Cheeky Monkey Hosting offers include:
- PHP, Python, Perl, CGI support
- Free SSL certificate
- Virus and spam protection
- One-click web app installer
- Unlimited email traffic
- Cloud hosting
- Fully redundant / load balanced mail
- 24/7/365 monitoring
- 9% uptime guarantee
- Unlimited subdomains
- Unlimited parked domains
All Cheeky Monkey Hosting servers are housed in their premium Tier 1 data center located in New Zealand. The servers use modern technology with emphasis on security and stability, and they are monitored 24/7 by on-site technicians to minimize any interruptions to clients’ websites. Data centers are powered by an uninterruptible power supply (UPS) backed by a diesel generator, with protective air conditioning and fire systems.
All Cheeky Monkey’s packages include free SSL Certificates. In terms of physical security, Cheeky Monkey Hosting has put in place a video surveillance system, intrusion alarms, and security patrol guards.
Data and website backups take place every 24 hours, but they do not guarantee the accuracy of the website copies or the success of any restoration attempt.
The email hosting services are pretty advanced and incorporate an array of features including unlimited email accounts, IMAP and SMTP, Roundcube Webmail suite, catch-all mailbox, unlimited email aliases, unlimited email forwarders, and unlimited email auto-responders.
Prices and support
Cheeky Monkey Hosting’s prices are pretty cheap compared with other hosting providers in New Zealand, especially when you consider their advanced features. All the prices for monthly or annual plans are listed in New Zealand Dollars. While customers are promised a 99.9% uptime guarantee, the vendor does not have a compensation plan in case of downtime. Nor is their any detail about a money-back guarantee.
Technical support can be accessed via telephone, ticket, email, or social media. There is no live chat, and their customer support is only available during business hours (except for urgent service related matters) from 9 am to 5 pm New Zealand time, Monday to Friday. Their knowledge base is quite comprehensive with a relatively detailed FAQ section but no video tutorials.