Founded in 2003, ByteNAP is one of India’s leading web hosting companies. It offers domain registration services, budget and premium shared hosting, VPS, dedicated servers, and reseller packages for small to medium websites.
ByteNAP has servers in the U.S., Canada, U.K, Germany, Finland, Amsterdam, India, and Singapore.
You can view ByteNAP’s website in English, and it is easy to navigate due to its professional design. All prices are shown in Indian rupees.
Features and Ease of Use
ByteNAP offers Budget and Premium shared hosting packages for both Linux and Windows. With the cheaper Linux hosting plans, you can choose from five packages: Primary, Personal, Starter, Advance, and Professional.
Some features that come with the budget Linux plans include:
- DirectAdmin control panel
- Unlimited email accounts
- Free antimalware, antivirus, and DDoS protection
- Softaculous app installer
- Nginx servers
- Support for MySQL, FTP, MariaSQL, and PHP
With Budget Linux hosting, you get 1 GB to 25 GB of disk space, 2 GB to 250 GB of bandwidth, 1 to 200 email accounts, and you can host from 1 to 10 websites. I find these resource allocations suitable for startups and small businesses that don’t have heavily trafficked sites.
These packages don’t come with cPanel, but you get the DirectAdmin control panel. DirectAdmin is straightforward to use and gives you access to admin options, file manager, webmail, and more. Unlike cPanel, where almost everything is functional within the interface, DirectAdmin gives you room for working in the root shell.
If you want cPanel or more resources for your growing business, ByteNAP offers four Premium Linux shared hosting packages – Personal, Starter, Advance, and Pro. Let’s take a look at some notable features that come as standard with every Premium plan:
- 10 GB to unlimited disk space
- Unlimited bandwidth
- Unlimited email accounts
- Unlimited FTP accounts
- Unlimited MySQL databases
- 1 to unlimited hosted websites
With all Premium packages (except for the Personal plan), you get free domain name registration.
All Linux shared hosting plans come with Softaculous one-click installer, so you can easily install hundreds of popular CMS apps and scripts, including WordPress, Drupal, Joomla!, and PrestaShop.
Pricing and Support
ByteNAP’s shared hosting prices for Linux are pretty cheap, considering they come with all the necessary features to run a website. Although you can subscribe on an annual basis, ByteNAP offers a 30-day money-back guarantee to test its services. There are also no setup fees, and in most cases, you can transfer your website for free.
There’s a small Knowledgebase section on the website that contains only four articles and an FAQ section for each service.
If you need to get in touch with customer support, you can send an email, raise a ticket, call by phone, or contact one of the live chat representatives (available 24/7). I had some general questions, so I went for live chat, was instantly connected, and all my questions were answered promptly.