The Brontobytes website is in English.
Features and Ease of Use
Brontobytes’ hosting solutions include the following standard features:
- PHP support (5.4 to 7.2)
- Free domain name
- SSL certificates
- cPanel control panel
- One-click app installer
- Unlimited email accounts
- Unlimited subdomains
- Unlimited FTP accounts
Brontobytes’ three shared hosting packages are Economy Plan, Deluxe Plan, and Ultimate Plan. The Economy Plan provides 25 GB of disk space and 250 GB of monthly bandwidth whereas the Deluxe Plan comes with unlimited disk space and unlimited monthly bandwidth. The Ultimate Plan provides unlimited disk space, unlimited monthly bandwidth, and an unlimited number of websites.
The PHP selector allows you to choose your PHP version, from 5.4 to the far faster 7.1.
If you opt instead for VPS hosting, you will benefit from full root access and scalable resources. VPS reliability is improved thanks to the use of enterprise-grade SSD storage with performance of up to 100,000 IOPS. VPS servers also include RAID configurations and are equipped with KVM virtualization technology.
Brontobytes’ servers are housed in global data centers located in the U.S, Germany, the U.K, the Netherlands, and Canada.
Pricing and Support
Brontobytes has somewhat expensive hosting plans that nonetheless come with substantial discounts for longer commitments of one year, two years, or three years (the maximum discount) compared to the monthly prices.
Plans are priced in U.S. dollars, and first-time customers get a 30-day “no questions asked” money-back guarantee that should make you feel better about making a major commitment. You also get a 99.9% uptime guarantee that gives you a partial refund for any months in which you suffer downtime.
Customers can reach out to Brontobytes’ 24/7 customer service via telephone, contact form, live chat, or ticketing system. So far, so good, apart from the fact that I have seen reports of this provider removing or freezing customers’ accounts rather than resolving their issues. When I opened a support ticket, Brontobytes closed it without ever addressing my query.
If you have to resort to self-support, you’ll be pleased to see that Brontobytes has a reasonably well-populated knowledge base.