Bitte is a fast-growing hosting service provider that was founded in 2005. It has servers in Germany and Ukraine, and it provides mainly Ukrainian, Russian, and Belarusian customers with web hosting, dedicated servers, and VPS, plus extras such as domains and SSL certificates.
Bitte’s website is in Russian, and it proudly proclaims its offering of “Ukrainian hosting with German quality.”
Features and Ease of Use
Bitte’s hosting accounts are managed using the ISPManager Pro control panel that is designed for simplicity and ease-of-use. You can manage your web server, mail server, domain name server, and websites. You can also order and configure domains, import files via a file manager or FTP, and configure automatic backups. The built-in PHP selector lets you run any version of PHP.
Your hosting plan also comes with these key features:
- Unlimited FTP accounts
- Unlimited subdomains
- MySQL databases
- Webmail with SMTP
- SSH access
- Cron jobs
- Curl, Perl, PHP 5 support
Besides the control panel, you also benefit from hundreds of installation scripts for popular programs, which you can deploy within minutes of signing up. Other inclusions are the Cloudflare CDN, Let’s Encrypt SSL, and the Site.pro website builder.
Depending on the web hosting package you choose, you can host anywhere from 1 to 25 websites, create unlimited email accounts, and handle any amount of traffic you need.
If you find shared hosting isn’t sufficient for your needs, you can scale to VPS/VDS hosting powered by Intel Xeon Quad processors. Setup is free, and the RAID 5 configuration ensures data reliability. Features include root access via SSH, guaranteed CPU and RAM, and round-the-clock support. The Webuzo control panel/installer comes free, but you’ll have to pay separately for a DirectAdmin, ISPmanager, or cPanel control panel.
For even more CPU-intensive web projects that require guaranteed resources, you should consider a dedicated server instead. And the most advanced among you may want to take advantage of the colocation that allows you to put your own server in this host’s data center.
Pricing and Support
You can pay for web hosting or VPS plans using a credit card, WebMoney, iBox, Yandex Money, Banker Perevod, or cash (in some areas of Ukraine such as Kharkiv). It’s cheaper to pay for a longer period — three or twelve months — rather than paying monthly.
The sign-up process is pretty convoluted. You’re supposed to download and submit a signed contract within ten days. There are separate contracts for individuals and legal entities, which are required to produce a copy of their tax certificate and state registration certificate. Switching between tariffs also takes time because it’s not automated and you have to submit a ticket to get started.
Bitte provides tutorial videos and FAQs to help get you started. For one-to-one support, you can call the company or send an email. I prefer live chat, and I was pleased with my live chat interaction: