BeotelNet is one of the leading web hosting companies in Serbia. Established in 1996, the hosting firm offers premium web hosting services targeting businesses of all sizes including resource-intensive websites with complex databases.
It provides shared hosting, VPS, dedicated servers, SSL certificates, and SSD hosting. It is among the top ten largest website hosting companies in Serbia by market share, but has extended its wings to other countries including Switzerland, the U.S., Austria, and Croatia. The BeotelNet website is available in Serbia but its support is also available in English.
Features and Ease of Use
The BeotelNet hosting solutions come loaded with an array of features that includes:
- SSL certificates
- Softaculous one-click auto installer
- Plesk and cPanel control panel
- DDoS protection
- FTP access
- Detailed web statistics (Analog)
- MSSQL server 2016, ASP.NET 4.6
- Cage FS
- Instant backup
BeotelNet servers are hosted in high-performance data centers in Belgrade. This vendor claims that its data centers are among the safest and most efficient in Serbia. This is because they have, among other things, DDoS protection, firewalls, and highly sensitive IDS/IPS/SIEM technologies for easy detection of hacking attempts on the servers.
BeotelNet’s professional VPS service is based on VMware technology. The VMware servers work with multiple operating systems including ArchLinux, CentOS, ClearOS, CloudLinux, Debian, Elastix, Endian, Fedora, FreeBSD, and Ubuntu. The servers operate on the modern multi processor Intel Xeon platform, high capacity data storage, and are connected to high-speed internet networks.
BeotelNet hosting services include both Linux and Windows hosting packages. The hosting packages provide feature-rich plans hosted on the easy-to-use cPanel and Plesk control panels. In addition, they come with sitePro web builder, free SSL certificates, instant backups, and one click-installation with over 125 pre-installed scripts like Joomla, Drupal, and WordPress.
BeotelNet also offers SSD hosting packages that use SSD drives for ultra-fast server speeds. This package come with features such as PHP 5, FTP, Curl, and SSD storage specially designed for hosting even high-resource consuming websites.
Pricing and Support
BeotelNet hosting prices are relatively affordable. You can pay for its hosting plans in Serbian dinar by subscribing to its monthly or annual plans. The company offers free website migration services. With a cloud server lease of one year, you get two months of free hosting.
The vendor has a 99.9% uptime guarantee but has no compensation plan in the event that it fails to deliver on this promise. It also doesn’t have a money-back guarantee or any other refund policy for its hosting services.
Customers can contact this vendor’s technical team via telephone, email, live chat support, and ticketing system. The support desk is available 24/7. All the same, all of my attempts to contact this vendor went unanswered.
This is not entirely surprising given that some customers have complained of this vendor’s support. When they do reply, they tend to treat customers as enemies blaming them for the hosting issues they are facing. The vendor has a fairly detailed knowledge base that includes an FAQ section, which may be preferable to attempting to contact the support team.