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Reviews and expert opinion BatamWebHosting

Mark Holden Mark Holden Web Hosting Expert

BatamWebHosting’s brightly colored, inviting website is let down by the fact that many parts of it appear to be broken. It’s a pity because this could be a good provider of feature-rich, affordable hosting plans.

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Relatively new to the hosting scene, Indonesia-based BatamWebHosting was established in 2014 to offer shared hosting, VPS hosting, reseller hosting, and domain registration services. Dedicated servers are also advertised, but the link appears to be broken.

BatamWebHosting’s cheerful website is populated mainly with Indonesian text in italics (which makes it look a little bit amateurish). All prices are displayed in Indonesian rupiah.

Features and Ease of Use

BatamWebHosting provides four shared hosting packages — Small, Medium, Large, and XtraLarge — which range in storage space from 3 GB up to 20 GB. They all share the following features:

  • Unlimited bandwidth
  • Free SSL certificate
  • Daily backups
  • 100% uptime guarantee
  • SSD storage
  • Free website transfer
  • Free website builder
  • Cron jobs

Hosting plans come with the popular cPanel control panel, which provides a user-friendly interface for managing your files, FTP accounts, email accounts, and domains. This also gives you access to the Softaculous application installer, so you can easily install CMS and other apps such as WordPress, Drupal, Magento, PrestaShop, Joomla, phpBB, and TYPO3.

As an alternative to creating a CMS-backed website, you can use the free website builder’s drag-and-drop interface to create your web presence from one of the included themes; no coding required.

If you are more technically minded, these hosting plans allow you to schedule Cron jobs to run regular scripts rather than having to execute them manually every time.

Pricing and Support

BatamWebHosting provides feature-rich hosting at pretty reasonable prices compared with international competitors. Although prices are displayed in Indonesian rupiah, you can switch to U.S. dollars at the checkout, and you can pay by PayPal, credit/debit cards, or bank transfer. For peace of mind, you get a 30-day money-back guarantee with your first subscription.

Although you can contact this company by telephone or ticket, the ticket submission form seems to be broken because the “Spam Bot Verification” section is blank (so you can’t send a message). For self-support, BatamWebHosting’s website includes a broken link to video tutorials and a reasonably well-populated knowledge base.




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The more I dug down into BatamWebHosting’s website, the more problems I found with it: broken links, serverside code where text should be, and a blank “/index” page when trying to switch to the English language version. It’s things like this that dampen my enthusiasm for what initially looked quite promising.

BatamWebHosting might offer a good service at a reasonable price, but does it match up with the top web hosting companies? We find it hard to say “yes.”


  • Free SSL certificate
  • 100% uptime guarantee
  • 30-day money-back guarantee
  • Free website builder


  • Unresponsive customer support
  • Poor website, available only in Indonesian
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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