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BaseZap Review 2024 – Is It Worth It?

Solomon Ndung'u Solomon Ndung'u Web Hosting Expert

BaseZap pledges to always take your business seriously and that’s why it leverages fast SSD storage servers to provide high-performance web hosting services to its customers. Among other services, the hosting company offers shared web hosting, VPS servers, dedicated servers, and domain name registration services.

We hosted the same WordPress website on the most popular web hosting platforms and measured their performance
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BaseZap features

BaseZap operates under A ZapBase Company, a legally registered company with its operations based in India. This hosting firm has proudly hosted over 10,000 websites since its inception in 2014. It offers shared web hosting, WordPress hosting, VPS servers, dedicated servers, E7 hybrid servers, and domain name registration services.

Features and Ease of Use

BaseZap web hosting services come with the following standard features:

  • cPanel and WHM control panels
  • Free website migrations
  • DDoS protection
  • MySQL databases
  • Firewall installation
  • SSD-based storage systems
  • 99.9% uptime guarantee

BaseZap web hosting services are powered by premium cloud servers with SSD storage in RAID-10 disks coupled with up to 50Gbps network connections and fast CPU processing power. This ascertains secure and high-performance web hosting services with robust page load times of the websites it hosts.

All BaseZap dedicated server plans include free setup with cPanel license and the servers have built-in high-security measures such as onsite monitoring of the servers, application of firewall, initial security hardening, and DDoS protection securing your website against brute force as well as DDoS attacks.

BaseZap shared web hosting plans are divided into SSD shared plans and SATA shared hosting plans. The plans are then subdivided further into three packages each: Basic, Advanced, and Business.

SSD plans are the most popular shared hosting solutions and at the entry-level is the Basic plan. It is ideal for individual blogs and comes with 5GB SSD disk space and 10 subdomains. On the other hand, the Business plan is the most advanced SSD shared plan, and it includes up to 30GB SSD disk storage as well as unlimited emails, unlimited bandwidth, and unlimited domains.

By default, the hosting plans come with backup and storage systems that constantly create backups of its customers’ website data from remote servers. Thus, helping to avoid loss of data and files at a time of crisis.

Pricing and Support

BaseZap web hosting service prices are quite standard in contrast with what other vendors are offering in the same niche. That said, the hosting packages are only equipped with basics. The plans are offered with monthly subscriptions and prices are all listed in U.S. dollars.

For some reason, BaseZap advertises two uptime guarantee policies. While on one side it promises an uptime of 99%, on the other hand, it seems committed to providing a 99.9% uptime guarantee. Some hosting services include a 30-day money-back guarantee while others only offer up to a seven-day money-back guarantee.

BaseZap support

The customer support desk is available via ticketing system, email, and live chat. Customers can also contact the vendor on their social channels, including Facebook, LinkedIn, and Twitter. That said, the hosting company does not offer telephone support.

I sent an email query to this vendor’s support team, which they addressed just over 14 hours later.

BaseZap email response

BaseZap has a knowledge base, but it only has three available articles, making it quite limited.




How does BaseZap match up to the competition?

1HostingerCompareOur Score4.9Compare
1IONOSCompareOur Score4.8Compare
1BaseZapCompareOur Score4.1Compare
1Go4HostingCompareOur Score2.4Compare


BaseZap’s online success journey is demonstrated by the 10,000+ websites it has hosted in the five+ years it has been in operation. Whether you want to host a WordPress website, personal blog, or an E-commerce website with thousands of monthly visitors, this hosting vendor has what it takes to help your business grow successfully.


  • Premium cloud servers with SSD storage in RAID-10 disks
  • Firewall, initial security hardening, and DDoS protection
  • Remote backup and storage systems
  • Up to 30-day money-back guarantee


  • No telephone support
  • Doesn’t state server locations on its website

Get hosting solutions powered by premium cloud servers from BaseZap1.
Solomon Ndung'u Solomon Ndung'u
Solomon Ndung’u is a writer, author, and SEO specialist. When he’s not working, you will find him singing his favorite tunes. He is also a confessed avid reader of The New York Times.
User reviews
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Great customer support of Basezap

I am using their VPS and their service is quite good. There technical support via ticket system is quite active and reply within a minute. Anurag is one of their top guy who handle technical support. He is quite good.

Dipesh, India
May 28, 2024
A true Hosting Ninjas !!

After trying various hosting, I can tell you with that they are the real hidden hosting Ninjas. Their support expertise is surpass any hosting I have tried and level of details is mind-blowing. They didn't just helped me with the server optimisation but further gave insights on solution for my product where it was issues due to which server cpu was getting full. I never expected server admins to have that kind of knowledge along with CDN integration and proper caching too. 10/10 I would recommend them.

Chaitanya, USA
April 26, 2024
Kudos to their Top Notch Support Team

I was tempted to try their Fully Managed High-Frequency AMD Servers when they were running Black Friday 2020 offers. I got a pretty nice deal on their Cloud Servers. Their onboarding team handled the migration of about 500-600 e-commerce websites from my InterServer dedicated server. Everything was handled by them and done so perfectly without any errors. I could feel a huge difference in the performance of my websites running from BaseZap Server. Their team has Optimised the Server with the best-suited Configurations for my Website. Their Support team is highly qualified and energetic to provide quick responses with resolutions. I am very happy that I gave a try to BaseZap and will stay with them. They are the best in the market for both Server and Support. Highly Recommended!

Rex Smith, India
January 12, 2021
Powerful and Heavy Duty Servers with awesome support

BaseZap Support team is so experienced, and they saved my data from crashing GoDaddy Dedicated Server. Goddady team refused to help even it was a managed Server. BaseZap extracted all the data and saved my five years Website's work. I am now relieved with server concerns and their team itself handles everything. Their servers are powerful, and my websites with 50k real-time are working perfectly from their servers. I will highly recommend BaseZap to everyone.

Arpit Virk, India
January 01, 2021
Good Services and Best Support

I am using BaseZap servers for hosting my high traffic tech blogs, and they are running pretty fair since I moved them from Hostinger. I like their support team a lot as they are highly responsive and experienced in resolving queries in no time.

Ramesh Patel, India
December 29, 2020
BaseZap customer

One of the best web hosting service providers, hosting at reasonable prices. One of the best customer services with no wait time. Professional team with the right skills. They have almost null downtime on their servers and will do anything to make the customer have the best experience. I've been using BaseZap and absolutely loving it.

Mayank Thapa, India
September 25, 2020
Family sharingMulti User SharingExpert SupportBackupSmart syncPersonal SolutionBusiness SolutionTeams optionsOffline foldersFile history and recovery
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