Reviews and expert opinion Aziende Italia

Ranked 17th from 2543 Web Hosting
4.6
Ease of Use
4.6
Features
4.6
Pricing
4.6
Support
4.6
Mark Holden
Mark Holden
Web Hosting Expert
Aziende Italia is an Italian website hosting provider offering a comprehensive selection of services. Their value-adds include a stellar uptime SLA, 24/7 support, and SSD storage.

Overview

Founded in 1999, Aziende Italia has two data center locations: one in Rome and one in Prague. While they don’t advertise how many customers they have, it is clear that they are a longstanding and well-established provider of internet hosting services. Their website and support are available only in Italian (unless translated by your browser).

 

Aziende Italia

Features and Ease of Use

Aziende Italia offers a range of website hosting services including shared hosting, CMS hosting, server rental, and virtual private servers. As standard, their shared hosting plans enjoy the following features:

  • 99.98% uptime SLA 
  • Daily incremental backups 
  • Domain registration available at additional cost 
  • Free Let’s Encrypt SSL certificate 
  • From 10 GB to 15 GB disk space, depending on the package 
  • Unlimited monthly traffic

Unlike many website hosting companies, Aziende Italia offers a rock-solid uptime SLA that is outlined in its detailed terms and conditions. They use only solid-state drives for up to ten times faster disk read times, and they cache static content for faster delivery times.

For beginners, Aziende Italia offers a one-click installer (for an unspecified number of programs) as well as WordPress auto updates. At an additional cost, beginners can take advantage of a website builder with more than 200 readymade templates. All plans come with firewall and malware protection.

Advanced scripting features include support for PHP 5.0 through 7.1, which is great, although I’m a little surprised that they don’t support other advanced coding languages such as Ruby on Rails and Python.

Pricing and Support

Aziende Italia offers three shared hosting plans: Promo, Start and Exclusive. The Promo base package is very affordable; it includes 10 GB disk space and unlimited traffic, which is more than enough for most small to medium-sized websites. The other two packages are relatively expensive.

Whilst all plans come with a free Let’s Encrypt certificate, you have to pay extra for domain registration and a website builder. Since they only offer annual packages, it’s a shame they have no money-back guarantee and no a free trial, so you have no opportunity to try it before you buy a year’s worth of service. Their terms are definitely a lot stricter than most companies.

What I do really like about Aziende Italia is their 24/7/365 customer service that can be accessed by telephone, ticket, and live chat. They display their average ticket resolution times, which show that approximately 70% of requests are processed within one hour and the average response time for critical requests is just 20 minutes. This active support is complemented by a passive (help yourself) knowledge base with online manuals.

One small gripe is that their live chat seems to have been offline whenever I have tried to contact the company during regular business hours. Maybe it’s not so ‘live’ after all.

Pricing

4.6

Web Hosting

Plan Name
Storage
Free SSL
Price
10 GB disk space
+
$2
15 GB disk space
+
$6.50
15 GB disk space
+
$11.12
Plan Name
Storage
Free SSL
Price
10 GB disk space
+
$2
15 GB disk space
+
$6.50
15 GB disk space
+
$11.12
More Details

VPS Hosting

Plan Name
Storage
CPU
RAM
Price
HDD: 30 GB - Storage SSD
1x
1 GB
$13.69
HDD: 50 GB - Storage SSD
1x
2 GB
$28.53
Plan Name
Storage
CPU
RAM
Price
HDD: 30 GB - Storage SSD
1x
1 GB
$13.69
HDD: 50 GB - Storage SSD
1x
2 GB
$28.53
More Details

WordPress Hosting

Plan Name
Storage
Backup
Price
10 GB disk space
+
$0.95
20 GB disk space
+
$3.36
40 GB disk space
+
$3.80
Plan Name
Storage
Backup
Price
10 GB disk space
+
$0.95
20 GB disk space
+
$3.36
40 GB disk space
+
$3.80
More Details

Bottom line on Aziende Italia

Since launching in 1999, Aziende Italia has grown from strength to strength; from one data center location initially, to a second location in 2003. They are able to provide pan-European customers with a reliable uptime. 

Pros

  • Affordable base package 
  • 99.98% uptime SLA 
  • 24/7 support 
  • Online knowledge base 

Cons

  • Live chat was offline during business hours 
  • Domain registration is an added cost 
Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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