AwareINDIA is an India-based web hosting company that boasts of maintaining a 99.99% uptime since its inception in 1999. This veteran offers an array of hosting services to customers in India and other countries such as the United States and Germany.
The hosting firm offers, among other services, shared web hosting, dedicated servers, VPS servers, reseller hosting, cloud storage, and domain name registration services.
Features and Ease of Use
AwareINDIA website packages incorporate the following standard features:
- cPanel + WHM control panel
- 99.9% uptime guarantee
- 24/7 friendly customer support
- 30-day money-back guarantee
- RV Site Builder
- Softaculous one-click installer
AwareINDIA hosting servers are housed in several data centers overseas in the United States and Germany. These data centers are equipped with excellent network connectivity to offer fast and reliable data transmission across all its hosting infrastructure.
Most of the AwareINDIA web hosting plans use the popular Linux-based hosting platforms. Moreover, all its hosting solutions are configured with extremely high-speed servers integrated with the latest version of the cPanel control panel.
AwareINDIA shared web hosting solutions are divided into five packages: Aluminium, Bronze, Silver, Gold, and Platinum. And depending on your business requirements, customers can easily upgrade or downgrade their plans to fit their needs.
On its VPS servers, the hosting firm performs a full backup once every week. However, these backup services are offered to customers as a courtesy and they are not guaranteed. Since the backups are not guaranteed, the hosting company advises users to perform their own external FTP backups, where they can easily schedule time intervals according to how they want to create their backups.
Pricing and Support
AwareINDIA web hosting solutions are pretty cheap. However, the hosting plans come with inflexible billing cycles where customers can only subscribe to a minimum contract of one year. Prices are listed in U.S. dollars.
AwareINDIA is so confident with the satisfaction that its hosting solutions bring to its customers that it allow users to try their services without any risk. For this reason, the hosting company offers a 30-day money-back guarantee. Although the firm offers a 99.9% uptime guarantee, it boasts of maintaining a 99.99% uptime since its inception.
Although the vendor advertises 24/7 friendly customer support, the support service is only available via ticketing system, and even then, is quite unresponsive. Disappointingly, the ticket I opened went unaddressed. Unfortunately, there is no live chat, telephone, or email support.
The hosting provider has a basic knowledge base and a few FAQs on its website.