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Reviews and expert opinion AussieHost.com

Mark Holden Mark Holden Web Hosting Expert

AussieHost.com is an Australian web hosting company with the main goal of connecting people through hosting services. It provides shared and reseller hosting services.

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AussieHost.com was established in 2007. It seeks to provide top-notch multi-domain hosting from servers based in Australia. The company currently hosts over 11,500 domains. Support and services are offered in English only.

Features and Ease of Use


AussieHost.com uses eco-friendly power with N+1 connectivity in its Sydney-based data centers. With raised floor cooling vents and hot air extraction at the top of each server cabinet, power usage is kept at a minimum. Servers are Intel-powered with four 500GB SATA III drives in RAID10 configuration for maximum I/O speeds and redundancy. All this means is that you’ll have highly reliable and fast servers for your websites.

AussieHost.com’s shared hosting plans feature:

  • Unlimited email accounts
  • Unlimited MySQL databases
  • Instant account activation
  • cPanel

You’ll find relatively fuss-free and versatile packages with AussieHost.com. The entry-level Joey Hosting package affords you hosting for a single domain and lots of value-added features, such as the Softaculous one-click installer, RVsitebuilder, and support for coding languages like PHP, Perl, SSI, and HTML5.

From there onwards, the higher-tier packages offer multi-domain hosting. The main difference with the two higher-tier plans is the amount of storage space you’ll get: 10GB with Kangaroo Hosting and 25GB with Buck Hosting.

What you won’t find with AussieHost.com are free SSL certificates, unfortunately. These have to be purchased separately. AussieHost.com recommends RapidSSL certificates with a 99.9% browser recognition rate, though these also require a dedicated IP address that’ll come at an extra cost.

Pricing and Support

Considering the beginner-friendly features you get, the multi-domain hosting packages come at very affordable prices — though not the cheapest in the market. You can upgrade or downgrade your plan at any time with no penalty; simply contact the AussieHost.com help desk and they’ll handle it for you within minutes.

You can choose to pay monthly, quarterly, half-yearly, or annually. The longer the plan you choose, the greater the discount. AussieHost.com also has a 30-day money-back guarantee, so you can try out its service at no risk.


Frankly, I found AussieHost.com’s support system subpar. On multiple occasions, I tried out their live chat, but never got a response. There’s no phone support; only ticket and the non-responsive live chat. Support is not 24/7 either. At least there’s a knowledge base that you can check whenever you get stuck.




How does AussieHost.com match up to the competition?



AussieHost.com offers excellent beginner-friendly features and pricing, but the poor customer support may be cause for concern. If you’re looking for affordable multi-domain hosting and are okay with taking care of any issues yourself, you may find a home here.

Before you make a decision, we highly recommend you check out some alternative hosting companies, which we highly recommend.


  • RVsitebuilder for beginners
  • 30-day money-back guarantee
  • Unlimited data transfer with all plans
  • Instant account activation


  • No free SSL certificates
  • Unresponsive support
Mark Holden Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he’s not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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Shockingly Bad Support

I've been with Aussie Host for 10 years and until recently they were Ok. Iraised a ticket on October 30, 2021 and it's now November 17, 2021. Still no outcome and answers to my questions about my account and the plan I'm paying for. A review of prices advisertised and what I'm paying for are wildly different. I've emailed several times and have even raised a second ticket. I got an email saying my ticket had been escalated 3 days ago and then nothing. Bob/Aussiehost advertises being the best. ATM AussieHost gets 5 stars for being the worst. In fact I'll give them a 10. Totally shit service. I'm so disappointed after being a loyal customer for a decade.

Ross deHoog, Australia
November 17, 2021
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