Apart from the stated web hosting offerings, Arahoster also offers cloud storage, dedicated servers, and cloud servers for enterprise-grade clients.
Features and Ease of Use
Some of the main features of the Arahoster web hosting packages include:
- Superfast SSDs
- Daily backups
- Free SSL certificate
- Unlimited bandwidth
- Spam Protection
- POP3 Support
- DDoS Protection
- Antivirus scanner
- Multi-version PHP support
- Chron jobs support
- One-click app install support
Arahoster’s servers are in Germany, Lithuania, and the United States. The shared web hosting plans on offer include the Primary, Medium, and Advanced plans. On the primary plan, customers get 5GB disk space, two main domains, and unlimited bandwidth. On the advanced plan, the offer is 30GB disk space, unlimited domains, and unlimited bandwidth.
The VPS plans available are VPS S, VPS M, VPS L, VPS XL, and VPS XXL. As expected, the features offered increase with each plan starting from 1GB RAM and 40GB disk space on VPS S to 16GB RAM and 640GB disk space on VPS XXL.
Arahoster offers special servers and cloud storage services. The server configurations vary according to pricing, but with the hardware all sourced from Intel and AMD. The cloud storage plans are also grouped into VPS S, VPS M, VPS L, VPS XL, and VPS XXL with the smallest plan offering 250GB disk space. The highest plan offers 8TB storage space.
The brand offers domain registration and hosting services, and allows transfers from other hosting brands.
Pricing and Support
Arahoster offers fixed and affordable pricing. Customers can choose their preferred billing cycles with the following options available: monthly, semiannual, and annual. Prices are listed in U.S Dollars, and payment options available include all major credit cards, PayPal, and Stripe.
The brand’s refund policy states that all complaints must be lodged within 30 days, but only for customers that have paid an annual subscription. It is unclear how the refund policy covers customers that have paid a monthly fee, and there is no free-test period on all packages, either.
Customers can reach support staff by phone or through support ticket. Although the brand claims 24/7 support, there is no live chat function on the website.
There is, however, a knowledge base with some educational content.