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Reviews and expert opinion Alibaba Hosting

Ranked 361st from 1980 Web Hosting
4.4
Ease of Use
4.5
Features
4.5
Pricing
4.3
Support
4.3
Server locations
Romania
Switzerland
Sweden
Hamburg
Netherlands
Mark Holden
Mark Holden
Web Hosting Expert
AlibabaHost is an Indian provider featuring offshore hosting services. Their servers are strategically located all across Europe and they offer a great uptime guarantee along with 24/7 customer service.

Overview

Alibaba Hosting

Based in Bangalore, India, AlibabaHost was founded in 2008 and currently serves thousands of customers around the world. They have a global network with servers located in Romania, Switzerland, Sweden, Germany, and the Netherlands. Their website and support are provided in English.

Features and Ease of Use

alibabahost 1

AlibabaHost provides a full range of hosting services, including shared hosting, WordPress hosting, Linux and Windows-based VPS, and dedicated servers. As standard, their shared hosting plans come with the following features:

  • 99.9% uptime SLA
  • R1Soft backups
  • RAID10 SAS HDD storage
  • Between two and six websites hosted per account
  • SSL certificates available at an extra cost
  • Unmetered data transfer

AlibabaHost uses Tier I network providers and redundant multi-homed networks to ensure your website is available, and incredibly, they put their money where their mouth is. They advertise a 100% uptime guarantee (although their Terms of Service state 99.9%), which gives one day of service for free in compensation for every hour of downtime a customer experiences.

The host uses a combination of cPanel, CloudLinux OS, Cloudflare, and Litespeed Web Server, which means performance speeds up to nine times faster than those of Linux and Apache. What I particularly appreciated about them were the 500 Gbps anti-DDoS protection and automatic malware scans included with their shared hosting packages: a perk you’ll rarely find with most other hosting providers. Given that they’re targeting users in need of offshore and DMCA-free web hosting, this is essential.

They even offer a good selection of beginner-friendly features, such as a one-click installer, an easy point-and-click e-commerce website building tool, and a mobile website generator designed to convert an existing website into a mobile-responsive layout. Unfortunately, while they do support MySQL databases and PHP 5.3, they don’t seem to offer many other features for more advanced users.

Pricing and Support

alibabahost 2

Their prices are excellent considering the number of value-added features included in their packages and the fact that they specialize in offshore and DMCA-free hosting services. The downsides are that they don’t offer much advanced functionality, and domain registration and SSL certificates are both extra costs.

Plans can be purchased in one, three, six, 12, 24, and 36-month terms. You won’t get any discounts even if you purchase a longer term. In fact, it appears to get more expensive if you buy a three-year plan.

Although they have base plans, they have a fair amount of customizations you can add in the checkout process such as additional IP addresses, daily backups, and management services. They have an “anytime money back guarantee,” meaning that you can cancel at any time and if you aren’t 100% satisfied, you can request a refund for the rest of the term.

You can contact their customer service 24/7/365 by live chat, email or support ticket — fairly impressive by industry standards. They also have a pretty decent (though not fantastic) knowledge base if you’d like to try to resolve the problem without speaking to support. One little gripe I had is that although I found their customer service to be above average, I’ve frequently been left waiting for a response from their live chat operator for lengthy periods of time even when they stated that they were online.

Pricing

4.3

Web Hosting

Plan Name
Storage
Bandwidth
Number of Sites
Price
20 GB
Unmetered
2
$3.99
60 GB
Unmetered
6
$9.99
40 GB
Unmetered
4
$5.99
Plan Name
Storage
Bandwidth
Number of Sites
Price
20 GB
Unmetered
2
$3.99
60 GB
Unmetered
6
$9.99
40 GB
Unmetered
4
$5.99
More Details

VPS Hosting

Plan Name
Storage
Bandwidth
CPU
RAM
Price
40 GB
2000 GB
2 CORES
512 MB
$10
60 GB
3000 GB
4 CORES
1024 MB
$15
80 GB
4000 GB
4 CORES
2048 MB
$30
100 GB
4500 GB
4 CORES
3072 MB
$45
120 GB
5000 GB
4 CORES
4096 MB
$60
40 GB
2000 GB
2 CORES
512 MB
$13
60 GB
3000 GB
4 CORES
1024 MB
$18
80 GB
4000 GB
4 CORES
2048 MB
$33
100 GB
4500 GB
4 CORES
3072 MB
$48
120 GB
5000 GB
4 CORES
4096 MB
$63
Plan Name
Storage
Bandwidth
CPU
RAM
Price
40 GB
2000 GB
2 CORES
512 MB
$10
60 GB
3000 GB
4 CORES
1024 MB
$15
80 GB
4000 GB
4 CORES
2048 MB
$30
100 GB
4500 GB
4 CORES
3072 MB
$45
120 GB
5000 GB
4 CORES
4096 MB
$60
40 GB
2000 GB
2 CORES
512 MB
$13
60 GB
3000 GB
4 CORES
1024 MB
$18
80 GB
4000 GB
4 CORES
2048 MB
$33
100 GB
4500 GB
4 CORES
3072 MB
$48
120 GB
5000 GB
4 CORES
4096 MB
$63
More Details

Dedicated Server

Plan Name
Storage
Bandwidth
CPU
RAM
Price
500GB SATA
15TB
Quadcore Intel Xeon X3220
4GB
$80
500GB SATA
33TB
Quadcore Intel Xeon X3220
8GB
$85
2x1TB SATA
100TB
Quadcore Intel Xeon E3-1230v2
32GB
$130
2 X Intel 480GB SSD
120TB
Dual-Octocore Intel Xeon E5-2620v4
64GB
$195
1TB SATA
20 TB
DUAL 5650 Processor
32GB
$170
1TB SATA
20 TB
DUAL E5-2670 Processor
32GB
$240
4 X 4TB SATA
20 TB
DUAL 5675 Processor
32GB
$240
4 X 6TB SATA
20 TB
Dual Xeon 5675 Processor
32GB
$270
4 X 10 TB SATA
20 TB
Dual Xeon 5675 Processor
32GB
$470
Plan Name
Storage
Bandwidth
CPU
RAM
Price
500GB SATA
15TB
Quadcore Intel Xeon X3220
4GB
$80
500GB SATA
33TB
Quadcore Intel Xeon X3220
8GB
$85
2x1TB SATA
100TB
Quadcore Intel Xeon E3-1230v2
32GB
$130
2 X Intel 480GB SSD
120TB
Dual-Octocore Intel Xeon E5-2620v4
64GB
$195
1TB SATA
20 TB
DUAL 5650 Processor
32GB
$170
1TB SATA
20 TB
DUAL E5-2670 Processor
32GB
$240
4 X 4TB SATA
20 TB
DUAL 5675 Processor
32GB
$240
4 X 6TB SATA
20 TB
Dual Xeon 5675 Processor
32GB
$270
4 X 10 TB SATA
20 TB
Dual Xeon 5675 Processor
32GB
$470
More Details

Bottom line on Alibaba Hosting

AlibabaHost is one of the better offshore hosting providers I’ve found with good prices and an array of beginner-friendly features. They’re not the best choice for those who require advanced scripting functionality on their websites, however.

Pros

  • 24/7 customer service
  • Good uptime Service Level Agreement
  • Anti-DDoS attack mitigation included
  • Beginner-friendly features

Cons

  • Live chat support can be slow
  • Lack of advanced functionality in packages

Top-Grade Offshore Hosting with AlibabaHost

Mark Holden
Mark Holden
Mark is a full stack web developer specializing in HTML5, CSS, JavaScript, MySQL, and PHP. When he's not busy building websites or geeking out over the latest addition to his ever-growing gadget collection, he enjoys playing drums for his progressive rock band. He can also make a mean Spanish omelet.

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