5MHost markets itself as a fast and affordable hosting provider to its customers in Brazil and beyond. This is backed by high-end servers located in the United States that offer the necessary hosting infrastructure to help power its hosting solutions for speed and reliability. The hosting firm’s primary offerings are shared web hosting packages. The 5MHost website is only available in Portuguese.
Features and Ease of Use
5MHost web hosting solutions come with a range of hosting features to help customers supercharge their online journeys for their businesses. These features are:
- Unlimited databases
- Unlimited email accounts
- cPanel Included
- Dedicated HDD and SSD servers
- 24/7 support services
- WHM control panel
5MHost uses high-end dedicated servers housed in top-tier data centers located in Houston and Provo, both in the United States. These data centers are equipped with high-end infrastructure and tight security measures to ensure your servers run smoothly for maximum stability and speed.
Its shared web hosting solutions are divided into three packages: Bronze, Silver, and Gold. At the entry-level is the Bronze package, which is best suited to host individual blogs and comes with 5GB disk space and 10GB monthly bandwidth. The Gold package is this vendor’s most advanced shared package and it includes 32GB disk space and 10GB monthly bandwidth.
At all account levels, the solutions come with cPanel control panel, unlimited email accounts, and domain names included. That said, although this vendor seems to perform backup services for its clients’ shared accounts, it’s not quite clear how its backups are taken or how long they are stored for restoration. With that in mind, it’s advisable for customers to contact the vendor before committing to its shared plans.
Pricing and Support
5MHost web hosting solutions are quite cheap, yet the shortest option available for committing to a hosting plan is four months. Other billing cycles include semi-annual, annual, biennial, and triennial subscriptions. Prices are listed in Brazilian real.
5MHost guarantees its users quality hosting with ultra-fast processing of their data and the convenience of maintaining the client’s website with at least 99.9% service availability. That said, it does not seem to have a refund policy.
The support staff is available 24/7 via telephone, email, or through WhatsApp. Customers can also send them a message through the contact form on the website. Nonetheless, the hosting company does not have live chat support or ticketing system.
The 5MHost knowledge base has only one article.