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Let down by them on launch day – what a disappointment
I have an important launch day happening today and while we're super busy working on it, Kinsta refuses to support us and just states "policy".
All we need is the PHP.ini extending beyond 2 hours so we can complete some large imports/exports that are running in the background. They tell us we need to upgrade to the Enterprise package which is $625 to do this and stand by their "policy".
We decided to host the website with you in the first place and just need your support for one single day but your policy is getting in the way. Cloudways would never do this and are currently are far better host provider.
I strongly recommend anyone else thinking about Kinsta looks elsewhere - Cloudways is a great solution.
The card on file was no longer working. I received an email and I added my card and paid for the missing month and the next month. They then terminated my account because it was tied to another account that I don't have access to and did not know that account wasn't paid. They also deleted my sites and said they have no backups. This all happened for one month out of payment.
Over the past year they have increased hosting fees and now they are charging extra for CDN overage. Not worth the money
I would not recommend that. Other companies are much better, they also don't care about your needs all they care about is there bottom line
Kinsta is the bomb! Super duper fast, cool dashboard, and the support is fun and fast.
I am looking to slowly move my entire client base over to Kinsta, or at least those that are willing to pay a premium, I have two already. Thanks, Kinsta. It's the speed test comparison that persuaded them.
I only recently realized that you can transfer all your sites, in addition to protection, also to Kinsta hosting, I can imagine how much money I would have saved if I hadn't been stupid and would have remembered it a year earlier!) Thank you for the normal service
Does this that I see have DEMO understand? Maybe I have this need，I need a good backend for WP. And AMP mobile website，What more services. I am in China. There can be more cooperation on the construction of the WP. Don't know how to cooperate. Hope to get in touch