I was shocked by the work of technical support. They responded to my request for about 3-4 days, which is a very long time by my standards. I hope the authors of the project read the reviews here, correct this point, otherwise it is just inconvenient to use this service.
They are a scam, they pay "designers" very little and they just copy logos from the internet. Logos are copyrighted, most of them from free logo generators or free templates. They have refused to refund. Do not buy you are better finding a local artist.
The service is quite convenient, I talked with the support guys and discussed every important moment for me. Then they named the terms and cost and started working. We managed to do it by the time, they asked if I was happy. I got what I wanted, thank you!
I have to do a job to leave a comment about that company. I have never done business. I'm wondering and doing research. When you read the other comments, the downsides come out. I read your writes. I got some information at the end of your detailed research. Thank you. I am a Carpet designer too.
Tech support absolutely does not want to work! They can consider a complaint for 5-7 days, and sometimes do not give feedback at all. Often they make decisions that are contrary to the rules of the site and designers do not get paid for the work!
The part of your review stating "you get full intellectual rights" and “Don’t touch that, it’s mine.” is totally false because large portion of the winning designs are generic and overused. With a simple Google search you can find hundreds of exact or extremely similar designs. You owe no copyrights or any other rights in that case,