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They fined me 214€ for something I’ve never used!
Jimdo is a scam. They use Pair Finance to come after you and ask you to pay for subscriptions you’ve never used. I canceled mine in 2021 after the new subscription almost doubled. I decided to don’t renew it and now they ask me for cancellation proofs otherwise a 214€ fine. The page was deleted nearly 2 years ago, of course, I can’t prove I canceled it when the page doesn’t even exist anymore. I tried to talk to them and ask how I got into this situation and why there are so many people in the same situation as I am. None of my questions was answered, they keep insisting I have to address these questions to Pair Finance. Guess what? Pair Finance didn’t clarify anything, only sent me an invoice and urged me to pay. Stay away from Jimdo, you might end up paying money for a service you’ve never used like many others !!!
Can’t cancel the subscription and it costs more than 200€
Jimdo is definitely not the ideal option. Created an account in 2020(a paid subscription) and one year later the subscription doubled so I canceled it. I registered 2 emails with Jimdo, the main one which was the email I created specifically for my website and a second one- my personal one. After cancellation I stopped using the main one. I canceled the subscription in June 2021 and in December 2022(1,5 years later) I received a letter from Pair Finance asking me to pay for my last year subscription which I canceled it more than 200€. Note that I didn’t use the website all this time, is not even there, was blocked after I canceled my subscription. Went on Jimdo website to check if I made a mistake and really haven’t canceled it, but there’s no cancellation button, no way of contacting any support and no help regarding this problem. I went to my old email to check if I got any emails from them. I got my first payment reminder on 8 June 2021 and a second one on 28 June 2021. No additional email on my personal email(the second one listed ). I still don’t know how to “cancel my subscription “ so I guess I’ll have to pay for this year as well. Don’t recall signing up for a life-time subscription. Be careful with Jimdo!
I really like Jimdo, but I didn't know, that once you cancel a website it is free for all. I used my website, which had my full name. com to display my artwork. Now I find that this website has pornographic content with my full name plus my email address. I still have Jimdo free websites to display my art, but I am so very upset that my name has been blackened. I would give 5 stars, but after what happened to me I can not do that.
Simply put, Jimdo is disappointing. The website-builder feels outdated and is quite difficult to use. As a small business owner, being able to put together a simple website should be one of the easier parts of running my business. Jimdo is clearly not for individuals or businesses who are not able to design their own websites using HTML or CSS. For the sake of the person who took the time to read this review, STAY AWAY FROM JIMDO!
There's always room for improvement but Jimdo simply works. It's the most robust website builder I've found and I've explored about thirty alternatives including some of the big names. You can actually build a very sophisticated site with the cheaper of the pro packages they offer, upgrade anytime if you require even more bells and whistles and the learning curve isn't too steep. They have servers on three continents and sites load extremely fast. Their online store options, included in each package, are powerful and include linkable product view sliders and numerous appearance/layout options. Jimdo templates are extremely flexible and a joy to work with. You can build anything from a few pages and a blog at pro level, to a massive site streaming thousands of videos with their business offering, as bandwidth and storage are both unlimited. SEO tools are included and of course you can add as many external widgets as you like with full the built-in html editor. They even have a mobile app. If you like to edit on the move and all their templates are responsive and resize beautifully on all devices - except toasters :) What's not to like!
We have loved the ease of use and beauty of customer service from Jimdo for years. But with their recent unwillingness to work with google for us, we view them with suspicion. Google has website providers who routinely work with website hosters for getting the clients good email addresses. Jimdo instead of working with google attacked us, and that is unacceptable. We are hugely disappointed in Jimdo and will be working on moving our website to another host provider asap. The ease of use of an email is critical to a business; Jimdo seems to have something to hide from google given all the work they went into trying to attack us for doing so. Wow, we are hugely sad at jimdo. If they think google is a competitor, they are not. If they want to battle google, they may as well battle the universe. We as a business who uses google's tools can't have a provider who battles google. Can anyone truthfully?
BTW, google gave us two phone numbers for jimdo to call them so google could help them with the process and coding. Instead jimdo turned on us as a client, ignored us/pretended to escalate during a chat but hung up on us, and had a senior manager email us his disapproval when we became mad. All we wanted was help to get a good google email. Instead our web host provider jimdo ignored us, hung up on us, attacked us. Not the best choice if you are a start up. We'll ask google who to go to now, someone who at least can work with them.
Jimdo was my first experience with a website builder tool and I must say, it was an excellent start into this area. I decided for Jimdo based upon it's shop features and it's ease of use. I wanted something that would take me a minimum amount of time to build and manage... and that I HAVE :)
On the down side, in order to build a "multi-language" site, you'll be forced to use the "menu structure"... considering that there isn't a huge choice of templates this really limits you in the possible looks the moment you want to build a multi-language site.
For the Shop, I think it's great, easy, there is a good tracking and order process system, on the other hand the templates... again down allow you to make the best possible use of this shop unless you use a bit of imagination to make it CLEAR that there is a shopping cart on your site ;)
In this review it also mentions that the shop is it's best feature... I have to say, I may not have found all the "options" or "features" but I don't think they are extraordinary and would be surprised if others are less?! But like said, I have not tried many others to date.