There's always room for improvement but Jimdo simply works. It's the most robust website builder I've found and I've explored about thirty alternatives including some of the big names. You can actually build a very sophisticated site with the cheaper of the pro packages they offer, upgrade anytime if you require even more bells and whistles and the learning curve isn't too steep. They have servers on three continents and sites load extremely fast. Their online store options, included in each package, are powerful and include linkable product view sliders and numerous appearance/layout options. Jimdo templates are extremely flexible and a joy to work with. You can build anything from a few pages and a blog at pro level, to a massive site streaming thousands of videos with their business offering, as bandwidth and storage are both unlimited. SEO tools are included and of course you can add as many external widgets as you like with full the built-in html editor. They even have a mobile app. If you like to edit on the move and all their templates are responsive and resize beautifully on all devices - except toasters :) What's not to like!
We have loved the ease of use and beauty of customer service from Jimdo for years. But with their recent unwillingness to work with google for us, we view them with suspicion. Google has website providers who routinely work with website hosters for getting the clients good email addresses. Jimdo instead of working with google attacked us, and that is unacceptable. We are hugely disappointed in Jimdo and will be working on moving our website to another host provider asap. The ease of use of an email is critical to a business; Jimdo seems to have something to hide from google given all the work they went into trying to attack us for doing so. Wow, we are hugely sad at jimdo. If they think google is a competitor, they are not. If they want to battle google, they may as well battle the universe. We as a business who uses google's tools can't have a provider who battles google. Can anyone truthfully? BTW, google gave us two phone numbers for jimdo to call them so google could help them with the process and coding. Instead jimdo turned on us as a client, ignored us/pretended to escalate during a chat but hung up on us, and had a senior manager email us his disapproval when we became mad. All we wanted was help to get a good google email. Instead our web host provider jimdo ignored us, hung up on us, attacked us. Not the best choice if you are a start up. We'll ask google who to go to now, someone who at least can work with them.
Jimdo was my first experience with a website builder tool and I must say, it was an excellent start into this area. I decided for Jimdo based upon it's shop features and it's ease of use. I wanted something that would take me a minimum amount of time to build and manage... and that I HAVE :)
On the down side, in order to build a "multi-language" site, you'll be forced to use the "menu structure"... considering that there isn't a huge choice of templates this really limits you in the possible looks the moment you want to build a multi-language site.
For the Shop, I think it's great, easy, there is a good tracking and order process system, on the other hand the templates... again down allow you to make the best possible use of this shop unless you use a bit of imagination to make it CLEAR that there is a shopping cart on your site ;)
In this review it also mentions that the shop is it's best feature... I have to say, I may not have found all the "options" or "features" but I don't think they are extraordinary and would be surprised if others are less?! But like said, I have not tried many others to date.
Jimdo is an absolutely useless piece of junk site creator. If you've never even made a website before and you know nothing about making a decent website, you might think it's fine. DO NOT USE THIS SITE IF YOU ARE A STUDENT! That is, unless you'd like to risk losing some grades because the site doesn't even work properly 99% of the time. Love waiting for a document to load for an hour? Then try loading one onto your Jimdo site. You'll wait forever, and guess what? It never loads! It'll stop at the very end of the progress bar and do nothing. Then you can call their incompetent technical support team and waste more time getting absolutely nothing done. STUDENTS NEVER USE THIS SITE. None of my professors can get to my page. I will change my password when it tells me it is incorrect and it took three times for the new passwords emailed to me to work. Three different passwords, because it to be changed three times before it worked. I feel awful for businesses who got sucked into using this. Probably the worst investment a business could ever make, ever. Or anyone for that matter.