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Awesome services and fantastic support as always from the support team...
I have been getting the same great support and every time it is getting better than best. The issue is always redirected to the concerned team efficiently and internal transfer is happening at the earliest.
Engaging with the support team and receiving detailed explanations beyond what's available in the documentation significantly influenced my decision to maintain my agency's portfolio of over 100 client sites on their platform. While there are less expensive options in the market, it's evident that the value received here justifies the cost. The comprehensive features, coupled with automatic scaling, remarkably reduce my weekly management time. The savings in time management alone nearly offset the annual service cost almost immediately.
As business owner seeking help about SiteGround hosting
I am a business owner considering SiteGround for hosting a WooCommerce ecommerce store using Grow Big website plan. It was on special discount for Black Friday and a great price. I was going to go with WordPress.com for my company's website host and ecommerce store but will go with SiteGround. I appreciate the upfront sincerity, honesty, help and informtion needed to make the correct choice.
This is the best support team I have ever encountered. I am NOT a tech genius (I know enough) but when I have urgent issues they get resolved right away. Kind and generous. Gabriel was especially helpful and even includes screen shots on how to exactly carry out a task. Best web hosting site hands down.
I just switched to Siteground from another company and my experience so far has been SUPERB. My website is super fast. They handled the full migration for me. Everything works perfectly. Customer support is incredibly knowledgable and patient. They walked me through every step of my setup and migration process and answered my questions for almost 90 minutes with no complaints. I also never have to wait to be connected to a support team member when I chat in, no matter what time of day or night it is. I'm so grateful this company exists.
AWESOME SUPPORT, AMAZING TEAM!!!! THE BEST BY FAR, been with 3 other hosting platforms, site ground is top tier!
Site ground has a team of experts, where other hosting platforms pail in comparison, the platform is easy to use for non tech people like me and they are always there to support any questions you may have, so glad I am with them!
I used them years ago and was really surprised by the level of service and support. Almost 6 years later I've come back for another round with them and I was pleasantly surprised that the service levels are still amazing. Especially after dealing with Squarespace which takes 3-4 days to reply to a support request, has no easy to reach email , no AI assisted chat bot and no human chat.
IT was good to be greeting with a polite message and the message they were glad to help me before knowing what the issue was. So good to get more information to help keep my site tuned up.
Was even willing to break down my issue into small stats so I could see the entire picture.