It is very difficult to get their guys to respond to customers. They have a chat box but is actually just email comm. Takes ages to get a response and replying back takes several hours again to wait for a response. Responses are not even helpful
I have personally been using IM Creator for the last 5 years and I have created 4 websites with them. The interface is very user-friendly and straight forward. There were some very minor issues over the years but customer service always got back to me promptly and assisted professionally.
unlimited every thing + connect your domain for free
It is the only create that allows you to have a full premium like service for free and it even allows you to connect your own domain and ecommerce in free tier. Due to this I just moved my all websites to IM Creator i.e recreated them with great ease.