Guru帮助中心不提供即时聊天或电话服务，但「解答」留言板和广泛的FAQ专区，加上基于电子邮件的票务系统应该能够帮助您解决任何问题。 重点是 – 他们将常见问题和部落格相结合成一个内容非常详细的工具，可以确实帮助您解决任何问题，即使您是新手也不例外。如果这是您第一次上网，其「解答」也可以帮您一把。 不，认真 – 即使您是外星人。 也许这就是Guru将您的初始位置标记为「地球」的原因？
I ordered SEO services, the service is quite convenient for search, but the quality of freelancers suffers very much. For the amount that took the service-it is expensive, I had to redo some things myself because I used to work in this field
I've been a victim of a scam. I was contacted by a "recruiter" at Guru who contacted me with Human Resources at Mcmillan publishers. I made a one hour interview with him Steven Thomas. Then he sent me a $6900 for me to buy equipment (laptop, printer and softwares). I deposited the check and when I saw it in my account I was asked to pay the computer retailer. As soon as I sent the payment to a supposedly retailer, my bank realized the check was fake and bounced it. Too late. I had already sent the $1800 payment. Of course, I feel dumb. But then I think my only mistake is to trust people. Big mistake. Big pain.
Many years ago I have used Guru to complete several projects. They all went fairly well. My last two projects, however, have been a nightmare. I went through several different developers each and everyone was either horrifically incompetent or a scammer trying to get paid for doing next to nothing despite decent reviews. With projects that go into arbitration, there is no way to rate the scammer to warn others and Guru keeps an "arbitration fee". Guru has become a scammer website for scammers.
Beware of this company and their policies. Had our account closed because we are an LGBTQ+ based company. This was after they scammed me out of my ID and personal financial details.Worst customer service I have dealt with - nothing but an attitude! Stay away
Tried two separate $1000+ jobs. I am very experienced project manager of this kind of work and needed an extension to my team. Both "gurus" failed to deliver as agreed and long, long after promised.
However, both Gurus had 5-star ratings! How can this be? It turns out Gurus can delete their negative feedback for money. Ugh.
The final failed project resulted in a refund, thankfully. However, adding insult to injury, Guru kept a $30 "transfer fee" for allowing me to withdraw my refund money. Thanks Guru!
Hired someone on this website who did next to nothing. There was no way to get money back. I left a negative review but it looks like the "developer" has a way to hide the review -- which is probably why this person had no negative reviews when I hired her. STAY AWAY.