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2021 십일월 28
Worst customer service!
Fiverr has disabled my account claiming I had another account when did not. They asked for my email to verify and username. I sent it even with screenshots and then another replied and asked for the same info. I sent it again and this went on with 4 agents! They are infuriating to say the least. I got no where. I wouldn't give them 1 star. I prefer Upwork.
Hired an inexperienced seller for a book formatting and illustration project. (Not Fiverr's fault.) Wasn't satisfied with the result and saw the seller wouldn't be able to deliver what I wanted after I got the delivery. Customer support then told me Fiverr has no way for me to pay the seller some amount for his time. Then they said I could ask the seller to cancel the contract and give me a lower cost offer. When I went back to find my last messages with the seller, discovered the messages were not all in one place... or even two places! Only given 3 days to pay or reject the delivery, but getting customer service took most of that. The final straw is that after all that, I discovered I'll never get my "partial refund" back. It will stay on Fiverr as a balance for future projects! That's not happening.
It's simply owned by people who opened multiple fake sellers accounts to try to sell their scams... The management is weak, the technical and whole team too. They try to steal services from good sellers who they host then to close those sellers accounts unfairly and to sell their services there through their own fake sellers accounts... But it won't work...
I had used Upwork to find freelancers for developing MT4 EA to automate my forex trading strategy.
When I came to know about Fiverr, I decided to give a try in order to enlarge my choice of more freelancers for my MT4 EA development.
Fiverr is very bad.
A lot of freelancers (or sellers) listed on Fiverr web site have high rating but their code of conduct is unprofessional.
They accepted my job and when I send them my trading strategy, either they stopped communicating with me or quote a ridiculous high selling price (more than 10 times the average price quoted by other seller) or accept the price but later after more than 18 days rejected the job.
Fiverr does not impose penalty nor accept bad review from me on these freelancers. The freelances are simply stealing my trading strategy
Now my deposit for a job which was subsequently cancelled by a freelancer is not returned back to me.
I have written 4 emails & reminders to Friverr but no reply is forthcoming.
So base on my experience, I don't think it is advisable to use Friverr.
Now I continue with Upwork.
One the most dishonest company on planet, do not believe any words they say, I had issue with my website development order, they said there is 14 days grace period , my ass ! They wasted my two weeks on issue and in the end ripped me off with $16USD. They are absolutely dishonest and there to make their fee not to look after customers . Stay away and use a better platform then Fiver
I've been working for the last 6 months on this platform and things had been going well until a customer used my content without permission in paid commercials online. I immediately contacted Fiverr support and initially said they were looking into it, but now after 4 further emails, have still not received any response, support, feedback or resolution. They charge 20% commission so they have made a fair bit of profit from my work - unfortunately, I've now realised they don't actually value or care about their content creators so will look to withdraw my earnings and take my services elsewhere.
I have been using Fiverr to get voiceovers and such and then I got a job where I needed some 3D work done. I found a seller with a job profile that matched the style I wanted, we talked he said he can do it then he gave me the complete opposite of what I asked. I asked for a refund and unfortunately Fiverr took his side, even if it is blatant that the work did not match what I wanted, plus when I wrote a bad review on the seller, Fiverr deleted it. Watch out
It's a legit website, but they are so strict. I am a college graduate and when I was making my gigs, I modeled my gigs off of other gigs that already existed. As a result, my account got disabled and you can't duplicate gigs. So, you're walking on glass if you use this website. I'm pretty salty because as someone who's passionate about writing, I was so excited to use this website!