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Take the time to do it yourself, you will save time and money if you do. Forget getting any refunds for their poor service. Stay Away!
TailorBrands is a horrible company when it comes to customer service. Did you get paid for your flowers and sunshine review of Tailorbrands or is that an affiliate link? You clearly have not had a customer service experience with them.
I hired them to set up to register a business for me and they happily took money of $299. I paid for the expedited process and then after two weeks of not hearing from Tailorbrands, I began to ask what was going on. I was told oh, "It's in process" on several calls and emails. After two more weeks, I broke down and called the state to find out what the problem was. The state had actually denied my application before I ever called Tailorbrands the first time to find out what the hold-up was. I ended up spending several hours writing emails, waiting on hold, speaking with representatives, being told someone would call me back, and when they did call me back they said that someone else was looking into the matter for me and would call me... I never received a call-back explanation, it was always pass the hot potato.
Now that I had called the state and found out my name was too close to my previous business name I knew why there was a hold up. It took them a while to figure it out and it wasn't until I started asking for a refund did they bother to come up with an excuse to state some policy that they cannot give me my money back. No one in their customer service department has any authority to work with the customers, and their managers must have been instructed to not work with the customers and to delay or pass off any responsibility to billing which has no number per the managers.
The real kicker for me was when I was told "I want to make sure that your concern is taken care of, so I've sent your email to our relevant team for a closer look and they'll be in touch with you soon to help you out." What the Heck-Fire is a "Relevant Team"? Let that sink in.
If your business set up has any complications getting set up, Good Luck, and kiss your money goodbye. Go to their Trustpilot reviews at the time that I wrote this in 12/23 they had 25% of their reviews a “1”. It’s understandable to have a few hiccups here and there when you are doing volume business but 25%…? I wish I had done a little more research into them. Read the negative reviews in almost all of them Tailor Brands will not give you your money back after there is a problem and you request a refund. I understand they are giving money to states for filing fees but they could at least split the difference with you and give an explanation, but they do not even do that. I have spent hours calling them back, writing emails, and talking to my bank.
Do the filing yourself which I could have done and only did with them to save time. If I had just done it myself I would have saved all the time I have wasted on customer No Service trying to get a refund. OR hire an attorney or accountant that sets businesses up and you will be much happier that you dealt with a professional service.
not customization at all. I am pretty sure Canvas can do a better job just AUD17.99 a month rather than 59 a year. If you want more, update and pay more is the only option. this is review is definitely paid. I paid the first year to have a logo and am been charged for the second year for nothing. The only thing I can do is download the logo file. I think I need to know what font is been used at lease. Very poor.
Cannot comprehend the good review – my experience with Tailor Brands is rather poor
Well, Logos look quite good, but options to customize them are poor. In my case I needed a third text line in the Logo - not possible. The overall package they offer is comprehensive and looks like good value. So if you find a Logo that fits well, might be worth it. However, other here poorly rated websites offer much better customization than Tailor Brands.
A client needed a quick, cheap logo and business cards. Two days after the order was placed I got an email from them saying the cards were in transit. A week later I tracked it in FedEx and turns out FedEx was still awaiting the packg to be dropped off. It took me 3 days of back n forth emails to find out that no one knows what happened to the cards and now they're being reprinted. I am so livid and so is my client....bad communication, no followthru to ensure shipment was sent, slow customer svc turnaround. I would not recommend them.
Thieves plain and simple. Do not use. Trying to cancel brings you in an infinite loop that brings you exactly where you started.
Review ended but I need to put 200 characters so....
The FitnessGram™ Pacer Test is a multistage aerobic capacity test that progressively gets more difficult as it continues.
The 20 meter pacer test will begin in 30 seconds. Line up at the start.
The running speed starts slowly, but gets faster each minute after you hear this signal.
They stole my money, I chose a basic plan and they charged me for the premium one, which was 35 euros almost 5 times the basic plan. Beware don't use the service. They are now not replying to me anymore, I can't get my money back also. I am not sure what to do now
Absolute WORST- in every regard. Wish I coould give 0 stars.
As you can tell by other reviews- they love being sneaky and taking your money for doing absolutely nothing for you in return. Not a fan of their disclosures. Charged me again even though I selected a ONE month program. Secondly, you can only have your website up for as long as you're subscribed. There are much better website builders out there. Do NOT go with Tailor Brands.
I've expressly stated what I want on my website before hiring these guys. Website, in the end, looked good but that does not outweigh the time I had to wait for the website to be made (which was expressly stated in my conditions that it needs to be ASAP before hiring them), moreover, some things that I expressly wanted implementing and they agreed to do were simply ignored in the end and they told me they can't be implemented due to technical difficulties.
Feels like they take your money, give you some random template without too much work and that's it. Sad
I'm giving it 2/5 stars since they've still made a nice website, although it's half-made products and it's for from what's been agreed and promised. After they give you their first prewritten draft, they don't really pay much attention to you. Not the best guys to do business with anyway, far from professional behavior
Edit: I have to change to a 1-star review since I can't officially use the website as its too broken, no cookie banner as its been agreed, not all subpages have the same buttons (results of careless work), basically everything is s-h-i-t
I'm super disappointed, and I've waited 2 months for this garbage
