I had bought the 3-year subscription plan more than 2 years ago. It was okay initially, then the service deteriorated and the server is SUPER SLOW!
1. They terminated/canceled/suspended my account without prior notice. Only when I asked them why they told me it was a mistake. They thought my account was expired. No compensation to me!
2. They crashed my site and blamed me. I didn't even log in or update the site until I found out my site wasn't accessible, then they want to charge me money for recovering the site.
3. Site is loaded SUPER SLOW, more than 30 seconds. Your customers are not going to wait for that long.
In conclusion, please stay away from HOSTGATOR.
As a webpro I was looking for a hosting provider that can help me host my own blog where I talk about meeting the hosting needs of clients.. My technical knowledge is something I harp on and wanted to find a partner that understood my needs when it came to creating content for users on a day on day basis.My core requirements from a brand were - great uptime, speed and pricing. I found that balance in HostGator as a brand and that's where I took it off.. been 2 years or more now and I have been enjoying the experience..If someone wants to start for hobby or even a small/micro business, Hostgator is my recommendation.
Do not use the site and do not enter any of your personal information.
Otherwise you will find out one year later, that their system kept your information and settled the payment method as an automatic and you will be charged for whatever package you were looking for. even though you thought you deleted your information there.
Most importantly, they do not refund? Because they want so. Because they are desperate, hunting for every penny they can steal!