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We switched to Volusion about 6 months ago and so happy we made the change. Options are endless and great customer support. So happy they have chat, call, or email support. Love that I can integrate with other software I use.
I was looking for a more sophisticated online presence and design for my store when I found Volusion. With their informative knowledge base tutorials, I started designing my store like a pro immediately. What I love most about Volusion is their excellent customer service. Representatives are friendly and knowledgeable, whether via live chat or on the phone.
Volusion helped me get my company Online and selling over 7 years ago..! We have now grown to $3M in Annual Sales !
Definitely would recommend Volusion for anyone starting out... or already up and running !
Expert-Level Design and Support Teams – Shoe Care Supplies
Volusion enhances Shoe Care Supplies' e commerce platform through my role as the marketing dept.
Knowledgeable staff presented in teams:
- Offered me advice about cross-platform, even third-party integration
- Answered my deep dive coding and design questions
- Performed strategic actions from the back end, like replacing social media buttons, and
- Guided me through multi-step site management to optimize presentation for our niche customer base
My role and control as the online ambassador of my company is perpetually enhanced.
We have used Volusion for 3 years. Though our business is small, this online store has worked exceptional for us! Adding products is a breeze as well as editing. Putting pictures together with our products is seamless. We had issues with customers complaining about flat rate shipping on some of our smaller items till we figured out the tiered shipping. Thanks to Volusion, we've dropped our complaints to zero. Another area where Volusion shines is the accurate calculation of sales tax. Our customers compliment us on our store and we never have experienced outages. When we need support, we are helped till our issue is solved by friendly, knowledgeable people. This is the second online store we've tried. We've been impressed over and over again at how easy to use it is. I would highly recommend it.
I love Volusion mostly because of the 24/7 help that you get. I especially like the chat; answers are quick. Even phone calls to HELP have a quick response.
The 2nd thing I like about Volusion is there are no limits as to what you can do on your website. Volusion has it all for the DIY!
Volusion also makes SEO for your website easy and affective. My website is on the 1st page of Google.
I have Volusion and it’s a great platform. There customer support is amazing. I would recommend hiring your own developer for adjusting the layouts. That’s my only complain is they are over priced in services and don’t tell you all the details on the services if you don’t ask. But great website and will use them again in the future.