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not good
I decided to move to IONOS a few years ago and cancelled my Homestead subscription, but they keep charging my credit card. I cancelled in the cancellation section of their website many times - I emailed them to confirm cancellation - I even wrote a letter - AND STILL THEY KEEP CHARGING ME...$99 a year for a service I have not used for a long time... I used their services for a very long time and this is how they treat me.
My bank is partly at fault and they keep paying Homestead even thought they do not have my current credit number, end date and security number.
I have been with Homestead for years. I started when it was free. It has changed a lot in that time and for me, not for the good. My site is suddenly not secure and I have spent hours building on the new platform only to discover that many of the options I have used for years are no longer available. Forms and guest book are a few. I always had unlimited pages, but it looks like I am going to be limited to 5, according to this article. I'm deeply concerned. Authors and seniors on a limited income are gradually being weeded out. Long-term customers are no longer appreciated?
If you have a look at your 'Account Summary' it shows there what your package is, I'm on the 'Website Gold Plus Package', which I stated about 15 years ago and still have unlimited pages.
The only thing I've lost, which everyone has, is the subdomains, which is disappointing.
BRIC Consultancy
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大不列颠 2022 十月 13
Homestead does have mobile built in
I don't know what you're talking about when you say homestead doesn't let you create a mobile version. It automatically creates a mobile version and you can edit it independently. The only thing that costs more is to add a store to your site. If all you want is to sell a few things, then you can just add the paypal buttons they have and you don't even need to add a store.
When Homestead first began it offered live chat, helpline. Now after a reboot those options have disappeared from their website. You cannot get help other than posting on a forum and hoping somebody knows a solution. Desktop and mobile used to be available for one price now separate . Mobile site is more difficult to set up now that they have changed.
I agree, while you can setup your website fairly quickly, I a bit disappointed their is no live support, particularly at the business level subscription there should be live support.
anonymus
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美国 2022 六月 02
I am very pleased with Homestead
Homestead provides modern Templates and excellent support via phone. They are using Websitebuilder as their builder. The downsides are a more than bare bones forms creator, they only support Google for site search, and their "online community" isn't all that useful. I have been very satisfied over the past 5 years.
