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Downtown Host 評價与测试 2024 – 符合我们的标准吗?

我们在最受欢迎的网页寄存平台上寄存了相同的WordPress网站,并对其性能进行评估
点击这里查看我们的结果 >>

總論

私人经营的DowntownHost成立于2001年,是一家简单的经销商托管服务。目前他们仍然是经销商主机,但看来他们已经升级了他们的网络托管服务,并提供共享主机以外的其他服务。他们现在已经在美国的四个城市以及新加坡的另一个数据中心和荷兰的最后一个服务器上安装了服务器。

DowntownHost1

功能和易用性

DowntownHost为其客户提供全套网络托管服务:经济实惠的共享托管计划、经销商套餐、VPS托管、半专用服务器和专用服务器。一般来说,他们的服务器相当可靠,且运行时间长:我的简短测试报告显示,在过去两年中其服务器只有停机三次。

他们在一开始即为用户提供大量资源:其 Starter 共享主机方案为您提供5GB磁盘空间、100GB带宽和无限插件域名和电子邮件帐户。无限附加域是一个很好的亮点;我很少看到入门级共享主机软件包有这个功能。

DowntownHost声称其“关于我们”页面的正常运行时间保证为99.99%,但这似乎有些误导:他们的 SLA实际上承诺99.9%的正常运行时间等级。按行业标准来看,这仍然是不错的。

DowntownHost的入门非常简单:其为客户提供易于使用的cPanel ,并包含所有最受欢迎的一键式应用安装程序 CMS,如WordPress、Drupal、phpBB、Magento、Joomla!和Prestashop。他们还提供了一个免费的Comodo AutoSSL以及所有共享主机方案,因此您几乎可以设置成功维护网站所需的一切。

定价和支持

DowntownHost的价格看起来好得令人难以置信 – 他们以远低于一般市场价格的定价提供相当多的资源和功能。但仔细观察的结果是证明,您必须注册至少三年的合同才能获得最优惠的价格。话虽如此,其价格仍属实惠,与其大多数竞争对手相当。

您甚至可以只用他们的入门级共享主机包托管多个域,因为它包括无限的附加域名。请记住这些共享主机软件包都不包含免费域名注册 – 即使注册三年也没有。

所有共享主机帐户都附带 30天退款保证。您需要通过他们的帮助台通知他们才有办法获得退款 – 但请确保在您这样做之前备份所有数据,因为他们在收到通知后会立即终止您的帐户。

DowntownHost声称他们通过在线聊天、电子邮件和票务系统提供支持。但是,当我通过他们网站上的表单联系他们时,他们的电子邮件支持基本上没有反应,当我尝试访问他们的实时聊天时,他们花了半个小时才再次回复我。他们的知识库同样令人失望:链接无效,且即便您可以通过谷歌搜索“DowntownHost知识库”,但加载数据库仍需要相当长的时间。从其他在线评论看来,他们的支持曾经令人赞赏,但之后品质明显下降。

標價

比较

Downtown Host在竞争中表现如何?

Hostinger比較我们的评分4.9比較
InterServer比較我们的评分4.8比較
比較我们的评分4.3比較
DreamHost比較我们的评分3.8比較

Downtown Host 评测:总结

总而言之,DowntownHost是一款经济实惠的网络主机选择,拥有可靠的服务器。但是,如果您使用它们托管多个网站并且定期需要更多客户支持,则可能会有点失望。

优点

  • 资源丰富
  • 共享主机方案带有免费SSL证书
  • 入门级共享托管可托管无限域名
  • 30天退款保证

缺点

  • 支持通称没有反应
  • 经销商主机形态可能意味着技术支持较慢
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This company is done

The owner had all automated and was responding to support and sales tickets, but it seems that he must have passed away during the pandemic since nobody answers anymore. There's a step when renewing the domains that needs to be done manually and they are gone, so domains expired. It took me some work and some data lost to get my domain out of this hosting company, but I made it. Signing up is also automated and everything is automatically done for you, but nobody is on control anymore. The company used to be very good, now is dead.

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Al Bundy, 美国
2024 一月 04
1
They’ve disappeared completely

We've been using them as our domain registrar for over 10 years. A few months ago, they charged me for a domain renewal but they somehow let my domain expire. I, of course, reached out many many times about this and have never heard back from them. I even reached out to the sales team pretending I was a new customer interested in services and didn't hear back. Good thing the domain that they let expire was only used for redirection!! Complete garbage company.

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Tyler, 美国
2021 五月 21
1
Dave

We've had our site with them since 2003 and recommended 2 doz others. The past 3 years of our 17 years with them have been HORRIBLE. Their server melted down twice and lost our sites - and the backups. Their customer service is literally NON-EXISTENT now if you need help. We used to refer everyone but at this stage they are simply terrible, which is sad given how long they were so good. Not even worth a star if you won't help 17 yr customers that ask for help every 2 years.

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anonymus, 美国
2021 一月 07
1
Support has been completely lacking

I've been with DowntownHost for about 5 years now, and was happy with their quick replies to infrequent support requests. I got help whenever I needed it. Recently though I downgraded our service plan with them and ended up paying about $50 too much. I've opened several support tickets over months about getting this addressed, but I receive no response at all from them. I'll be looking for a different host.

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dean, 美国
2019 十一月 12
2
家庭共享多用户共享专家支持备用智能同步个人解决方案企业解决方案团队选项离线文件夹文件历史和恢复
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