This has to be the absolute worst company I've dealt with in 20 years. You're on hold forever. Should someone come to the "chat line" there's a big communication problem. I speak English. They stumble through it. Trying to transfer my domain is like going through hell only "hell" is less discomforting. Don't ever use them. I'm warning you.
This company does not have the worst service, they just do not have any service. They just drag the issue till someone outsourced can fix the problem on his priority. Your priority is nothing. Losing your data without regret is a common practice. No one is ready to take responsibility, there is no contact number to talk, all are hiding behind the screens and you can not do anything, but wait for their mercy. I am moving out to ANY other company.
I just saw your review of Verio support after having nightmare support from them. Did you know that they chat with at least 4 people at a time? I am dropping them asap.
Stay away from VERIO at all costs! For over a decade, I've used them as a URL Registrar, shelling out approximately $20 annually. However, their latest scheme, the phantom Domain Parking Plan, has left me seething with rage. Initially, I assumed this was just another inconsequential fee, priced at a paltry $10 per year. But lo and behold, in March 2024, they pulled a stunt that could only be described as daylight robbery. Suddenly, this "phantom" plan leaped to an astronomical $240, conveniently charged to my credit card without so much as a warning. And to add insult to injury, they've brazenly refused to refund my hard-earned cash. VERIO's predatory tactics and shameless price gouging have left me feeling utterly swindled and utterly disgusted. Steer clear unless you enjoy being swindled and treated like a mere cash cow!
