Taiwan Web Hosting is a Taiwan-based web hosting company that also has offices in the United States and the Philippines as well. This vendor offers a range of hosting solutions including shared web hosting, VPS, dedicated servers, cloud hosting, and domain name registration services. The hosting company was established in 2004, and today it boasts of a client base of over 20,000 customers worldwide.
Features and Ease of Use
Taiwan Web Hosting hosting products incorporate the following standard features:
- Free SSL certificates
- Add-on domain names
- Access your server via FTP
- MySQL databases
- cPanel control panel
- 99.9% uptime network guarantee
- Hassle-free with 24/7 live tech support
Taiwan Web Hosting uses the services of several data center locations classified according to the type of hosting solutions offered in each data center. For instance, shared and dedicated server solutions are powered by network infrastructure based in the U.S. locations, while VPS uses Taiwan’s high-tech data center locations.
However, this hosting company claims to host all its hardware infrastructure in the “EvoSwitch” Tier III data center located in the Netherlands.
All the data centers are equipped with ultra-modern facilities, redundant cable-entry rooms, and combines a perfect blend of backbone internet providers as well as multiple peering. This ensures that the hosting firm provides its customers with a great user experience through a faster content response when working on the internet for improved productivity.
All Taiwan Web Hosting server nodes are based on superior hardware components sourced from industry-leading manufacturers, including Dell, Supermicro, Intel, Kingston, LSI, Samsung, Western Digital, and Seagate, among others thus offering guaranteed quality.
Moreover, its servers use 2x Intel Xeon E5 Series processors and they are equipped enterprise-grade SSDs in RAID-10 storage mode. This way, customers get to experience maximum hosting performance and data safety with full storage backups.
Pricing and Support
While Taiwan Web Hosting’s packages look appealing at first glance, this can be quite misleading. Especially keeping in mind that you have to configure some add-ons, like SiteLock and CodeGuard backups, for you to get a fully packed hosting plan. However, the plans come with flexible billing cycles: monthly, quarterly, and annual subscriptions. The prices are listed in U.S. dollars.
Taiwan Web Hosting solutions are advertised with a 99.9% uptime network guarantee, although its data center facilities have been providing a reliable uptime guarantee of 99.99999%. Furthermore, the hosting provider endows a 30 days money-back guarantee.
To contact the Taiwan Web Hosting support desk, customers can do so by sending them a message via email and ticketing system. Users can also call the technical staff or chat with them online via live chat.
I opened a ticket on this vendor’s website and received a response in just over one hour.
Taiwan Web Hosting has a knowledge base, but it features limited editions of articles.