Its website is in English but it is programmed with a translator icon for popular languages, such as French, Dutch, and Italian, among others. The host offers a range of packages, including web hosting solutions, reseller hosting, and VPS hosting.
Features and Ease of Use
SparrowHost’s web hosting solutions are offered with an array of features, including the following:
- Unlimited monthly bandwidth
- Softaculous one-click installer
- Unlimited FTP accounts
- Unlimited subdomains
- Unlimited databases
- Free SSL certificates
- Unlimited email accounts
The setup of your account is free and you get the cPanel control panel with a user-friendly web interface to aid in administering all aspects of your website account, not to mention free Softaculous one-click installer.
Also, customers can get a WHMCS license from this vendor, which helps simplify and automate aspects of website activities for faster account management.
Its VPS plans are activated and delivered in minutes, and they run on either Linux or Windows Server 2012 operating system (OS), all of which support SSD boosted storage systems for boosting the loading speed of your website’s content.
Security features include SSL certificates to help encrypt all of your website’s transactions. Unfortunately, this hosting provider does not seem to provide backup services, and it insists to users that it is their responsibility to create their own backups to avoid a risk of data loss.
Pricing and Support
SparrowHost’s web services are among the cheapest hosting packages you’ll find. The plans are priced in Indian rupees and while some come with monthly pricing, others start with inflexible annual price-points.
Only first-time customers are eligible for refunds. In addition, the vendor has not clearly outlined its refund policy, including the period through which customers can ask for a refund. It does say, however, that VPS hosting solutions are excluded from its refund policy. All the same, it offers a 99.9% uptime guarantee.
To contact support services, customers can use various channels: telephone, email, live chat, or support ticket.
Unfortunately, while the vendor has a blog section (with several articles), the technical support team seems to do all the heavy-lifting since it lacks self-support resources, including knowledge base, video tutorials, or FAQs.