Southeast Web Group has been in business since 1997. The company has its headquarters in Atlanta, Georgia, and is the parent company of Georgia Web Group and Florida Web Group. It offers web hosting, design services, domain registration, SSL certificates, email and website security services, and hosted exchange servers. The company boasts a fully redundant network without a single point of failure and has multiple bandwidth providers (namely ATT, NTT, AboveNet, Global Crossing, Comcast, and Level 3).
Features and Ease of Use
Southeast Web Group offers four managed shared hosting plans – Basic, Standard, Advanced, and Ultimate. These plans come with:
- 99.9% uptime guarantee
- Free instant setup
- cPanel control panel
- 25MB – unlimited disk space
- 1000MB – unlimited bandwidth
- Three – unlimited FTP accounts
- Ten – unlimited email accounts
- Three – unlimited parked domains
- Three – unlimited subdomains and addon domains
- Three – unlimited MySQL databases
- Cron jobs
- Instant backups
Since all of these plans come equipped with E-commerce features such as private SSL support, online store management systems/programs (such as osCommerce and ZenCart), and free open source shopping cart solutions (like Agora shopping cart and CubeCart), those looking to set up their online stores can do so easily.
Southeast Web Group offers the Fantastico one-click app installer that comes with over fifty scripts. You can use it to install and run several popular scripts (for CMS/portals, blogs, forums, shopping carts, customer support desks, mailing lists, etc.) within minutes. The company also offers the drag-and-drop Weebly website builder with 4,500 free templates, which you can use to create your professional looking website easily without needing any programming knowledge or experience.
A unique feature of Southeast Web Group is that it offers custom web design and programming services along with web promotion services, which not many website hosting service providers offer. So, if you need experts to design your website and promote it online across various leading search engines and directories, you can get them all under one roof.
Pricing and Support
Southeast Web Group’s managed shared hosting plans are priced competitively, though some may consider them to be slightly on the pricier side. You can pay for them in USD via PayPal, however, all customers of the company must have a credit card on file as per its terms of service. The available billing cycles are monthly, quarterly, semi-annual, and annual. The longer your billing period is, the greater the discount that will be offered.
The company offers an unconditional 30-day money-back guarantee on its managed shared hosting plans. However, no refunds are applicable on installation fees for custom software, administrative fees, or domain name purchases. If the refund requests are made after the initial 30 days, the refund will be on a prorated basis of any unused time.
Southeast Web Group’s customer support can be reached via phone (24/7 toll-free number), live chat, a pre-sales contact us form, and a ticket system (for its existing customers who need to log into their client account). The live chat wasn’t available when I tried, but I was able to submit my queries. Unfortunately, they went unanswered.
If you prefer self-help, you can head to the company’s knowledge base that houses several useful articles and a handful of tutorial-style posts.